Summary
Overview
Work History
Education
Skills
Volunteering
Technical Skills
Timeline
Generic

Natalie Ramirez

Houston,TX

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers high attention to detail, excellent customer service, strong interpersonal ethic, as well as exceptional written and verbal skills in both English and Spanish.Very open-minded and am willing to learn as much as possible to have experience in more areas of the Medical Field. Very hardworking, organized , dedicated, reliable when it comes to getting the job done.

Overview

2
2
years of professional experience

Work History

OFFICE ASSISTANT

Doctor's Family Clinic
Houston, TX
04.2021 - 01.2022
  • Managed the front office by completing all correspondences, copying, filing and mail, while also answering multiple phone lines.
  • Conferred with attorneys for patient details and current case status, as well as scanned medical records to submit to attorneys and insurance companies regarding mutual patients.
  • Assisted the chiropractor with adjustments, treatments, and translating information regarding patient visits when needed.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Completing initial reports on patients, check-ins, and check-outs for billing.
  • Scheduled patient appointments in respect with the doctors' calendar and followed up with reminder phone calls.

VOLUNTEER SERVICES

Texas Children's Hospital
Houston, TX
08.2022 - Current


  • Designed, implemented and monitored web pages, plugins and functionality in order to keep improving the web pages.
  • Applied updates to all technologies in order to maintain site applicability.
  • Upload products onto the online toy store such as toys, clothes, balloons, flowers, everyday essentials, and Texas Children’s items.
  • Assisted customers complete purchases and locate items.
  • Operated cash register for cash, payroll, and credit card transactions with excellent accuracy levels.
  • Restocked sales floor merchandise and organized shelves and racks for optimal appearance.

GUEST SERVICES

Texas Children's Hospital
Houston, TX
08.2022 - Current
  • Gathered information in order to assist patients pertaining to visitations and their designated locations.
  • Arranged transportation details for families to and from the hospital as needed.
  • Inform families about details regarding area dining, shopping, transportation, hotels nearby, and services the hospital provides.

CERTIFIED MEDICAL ASSISTANT

Alivio Family Medical Center
Houston, TX
09.2022 - Current
  • Verified information by communicating clearly and effectively with patients in order to determine the purpose of visit and record medical history.
  • Enhanced patient outcomes and understandings by providing knowledgeable education on procedures, medications and other physician instructions.
  • Assist the doctor with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before running out.
  • Tested and recorded blood glucose levels (10+).

Education

GPA: 4.2; Distinguished Diploma -

WESTBURY HIGH SCHOOL
2022

Skills

  • Basic Laboratory Tests
  • HIPAA Compliance
  • Medical Histories and Vital Statistics
  • Electronic Health Records
  • Injection & Vaccine Administration
  • Medical Billing and Coding
  • Pulse Oximetry
  • Payment Collection
  • Exam Room Preparation
  • Medical Terminology
  • Proper Waste Disposal
  • Lab Specimen and Collection
  • Performing EKGs

Volunteering

Christ the King Church, Houston, TX; 2018-2019 

▪ Helped facilitate services by assisting the priest with any needs. 

▪ Planned out seasonal celebrations by setting up, organizing, and decorating the church.

▪ Assisted in Carnivals and Mass by helping set up and keeping the event organized. 

National Honor Society; 2021-2022

▪ Volunteered in a school project to clean up a public park and give the trees maintenance. 

▪ Cleaned public facilities such as a school.

Safe Diversity Communities; 2021-2022 

▪ Assisted in community building activities 

▪ Provided support for vulnerable people 

Texas Children’s Hospital; 2022 

▪ Shadowed a craniofacial plastic surgery team, Monday-Friday (June-July)

▪ Interacted with patients during rounds every morning and clinical days (15+ patients a day)

▪ Attended informational lectures lead by the Baylor Team 

Technical Skills

  • Proficient in the MicroSoft Office (Word, Excel, Powerpoint, Outlook)
  • Medisoft 19 (Billing and Coding)
  • Prognosis (Patient Health Records)

Timeline

CERTIFIED MEDICAL ASSISTANT

Alivio Family Medical Center
09.2022 - Current

VOLUNTEER SERVICES

Texas Children's Hospital
08.2022 - Current

GUEST SERVICES

Texas Children's Hospital
08.2022 - Current

OFFICE ASSISTANT

Doctor's Family Clinic
04.2021 - 01.2022

GPA: 4.2; Distinguished Diploma -

WESTBURY HIGH SCHOOL

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