Natalie Ramirez Navarro

Managed contracts and documentation for new and existing clients in Bay Area and Washington.

Answered client inquiries by phone, relaying messages to project managers efficiently.

• Processed contractor invoices, coordinating payment amounts with project managers.
• Tracked payments meticulously, maintaining accurate records for financial reporting.
• Executed online purchases for materials on behalf of project managers, utilizing company cards.
• Updated client files on QuickBase, ensuring all data remained current and accessible.
• Maintained Google Sheets invoice tracker to monitor client expenses effectively.
• Conducted welcome and completion calls, enhancing client communication and satisfaction.
• Made company reports about a company's performance, operations, and financial health.
• Processed invoices, payments, and receipts in accordance with company policies.
• Performing data entry tasks into various databases when needed.
• Scheduling appointments for staff members or clients if necessary.
• Creating presentations, reports, spreadsheets, forms and other documents in Microsoft Office Suite.
• Ordering office supplies and equipment as needed.
• Inputting time sheets into payroll system on a weekly basis.
• Compiled statistical data from various sources for use in reports or presentations.
• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
• Provided customer service, addressing inquiries and resolving issues promptly.

• Retail Assistant Manger
• Communication with my team hourly on how our sales reports we would print from our computer
• Maintained up-to-date knowledge of company products and services.
• Collaborated with management on developing strategic plans for achieving business goals.
• Managed customer service inquiries and complaints in a timely manner.
• Supervised daily operations including scheduling shifts, assigning duties.

• Cashier
• Sales And Marketing
• Customer And Personal Service
• Greeted customers warmly and offered assistance
• POS to handle purchases, refunds, and exchanges for customers
• Greeted and escorted customers to product racks and shelves to assist with finding merchandise
• Engaged with guests to understand and anticipate customer service needs
• Restocked shelves as needed to ensure sufficient inventory levels.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Stocked shelves with merchandise when needed.
• Developed customer service protocols for welcoming guests.
• Customer Service
• Serving Hot Food
• Cleaning
• 2Nd Hand Mile Service