Natalie Rappe
Naperville,IL
Summary
Driven student with a diverse background, including customer-focused roles at Traversos Restaurant and expertise in various welding techniques. Demonstrated ability to cultivate customer relationships and maintain high standards of service. Skilled in GTAW, SMAW, GMAW, and FCAW welding, teamwork, consistently achieving goals through safe work practices and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Traversos Restaurant
05.2022 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
Sales Associate
Zumiez Retail
07.2020 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Raising Cane's Restaurants
06.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Applied Science - Welding Technology
College of DuPage
Glen Ellyn, IL12.2024
High School Diploma -
Neuqua Valley High School
Naperville, IL05.2021
Skills
- GTAW welding steel, stainless steel, and aluminum
- SMAW
- FCAW
- GMAW
- SMAW pipe welding
- Oxyacetylene welding
- Brazing
- Welding in flat, horizontal, vertical and overhead positions
- Welding butt, lap, corner, and t-joints
- Metal cutting and assembly
- Handling heavy machinery
- Teamwork
- Safe work practices
Certification
Welding certificate
OSHA 10-hour General Industry Safety and Health Certification
Timeline
Server
Traversos Restaurant
05.2022 - Current
Sales Associate
Zumiez Retail
07.2020 - 05.2022
Cashier
Raising Cane's Restaurants
06.2019 - 06.2020
Associate of Applied Science - Welding Technology
College of DuPage
High School Diploma -
Neuqua Valley High School
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