Natalie Raulno
Placentia,CA
Summary
Driven Director of Operations and Licensed Manicurist with a proven track record in strategic planning and customer engagement. At Glitter It Up, expanded the customer base significantly, leveraging operations oversight and exceptional client relations skills. Demonstrates a unique blend of analytical and interpersonal abilities, ensuring client satisfaction and business growth.
Overview
31
31
years of professional experience
Work History
Director of Operations
Glitter It Up - Self Employed
09.2012 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Responded to customer requests for products, services, and company information.
- Expanded customer base through cold calling, networking, and relationship building.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Licensed Manicurist
Nails By Natalie - Self Employed
01.1993 - Current
- Developed lasting relationships with clients by offering attentive service and genuine conversation.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Improved customer retention through personalized consultations and tailored treatment plans.
- Developed loyal client base through consistent communication regarding appointment reminders, promotions, and follow-up care recommendations.
Education
High School Diploma -
Riverdale High School
Riverdale, CA06.1989
Skills
- Strategic Planning
- Client Relations
- Data Management
- Multitasking and Organization
- Attention to Detail
- Account Management
Timeline
Director of Operations
Glitter It Up - Self Employed
09.2012 - Current
Licensed Manicurist
Nails By Natalie - Self Employed
01.1993 - Current
High School Diploma -
Riverdale High School
Similar Profiles
Diane GraceDiane Grace
Stay At Home Mum at -Stay At Home Mum at -
Sukrutha SureshSukrutha Suresh
Health and Well-being at -Health and Well-being at -
Juno McKeeJuno McKee
Career break at -Career break at -