Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Raymond

Natalie Raymond

Phoenix,AZ

Summary

Recent completion of a bartending certificate from ABC Bartending School demonstrates a strong foundation in mixology and customer service. Eager to leverage skills in a fast-paced environment, with a keen eye for detail and a passion for creating memorable experiences. Proven ability to thrive under pressure while maintaining a friendly and professional demeanor. Committed to continuous learning and contributing positively to team dynamics in the hospitality industry.

Overview

7
7
years of professional experience

Work History

Restaurant Food Server

Crust Simply Italian
02.2025 - Current
  • Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
  • Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
  • Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
  • Consistently exceeded sales targets through effective communication skills and persuasive selling techniques.
  • Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
  • Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
  • Served food and beverages promptly with focused attention to customer needs.

Assistant General Manager

Birdcall
06.2022 - 2023
  • Ensure all donations and catering are coordinated correctly.
  • Do the inventory as well as ordering.
  • Maintained safety and security during restaurant closing.
  • Double check everyone has restocked and closed everything down properly.
  • Countdown the drawers and the safe at the end of the night.
  • Ensure all employees are following policy.
  • Customer issues are resolved swiftly.
  • Implemented organizational changes to enhance company operations and employee well-being.
  • Facilitated training sessions to enhance team performance.

Lead Hostess

Boondocks Patio & Grill
07.2020 - 03.2021
  • Scheduled and coordinated reservations
  • Keep track of all the tables
  • Communicated with staff with new table seatings.

Hostess

The Womack
05.2019 - 03.2021
  • Make reservations and prepare the tables for the guests
  • Counted down till at the end of the night.
  • Greeted guests, took cover charges, providing guests with information and answering any questions asked.

Lead CSR

Circle K
08.2018 - 06.2020
  • Provide product audits with accuracy and ease
  • Detailing and maintaining store appearance.
  • Directed customers to find products
  • Check out customers in a swift and timely manner

Education

High School - undefined

Mosenson Elite Academy
Hod HaSharon
06.2017

Skills

  • Goal-oriented and highly professional with extensive background and exemplary skills
  • Strong planner and problem solver who readily adapts to change, able to work independently and exceeds expectations
  • Capable of juggling multiple priorities and meeting tight deadlines without compromising quality

Timeline

Restaurant Food Server

Crust Simply Italian
02.2025 - Current

Assistant General Manager

Birdcall
06.2022 - 2023

Lead Hostess

Boondocks Patio & Grill
07.2020 - 03.2021

Hostess

The Womack
05.2019 - 03.2021

Lead CSR

Circle K
08.2018 - 06.2020

High School - undefined

Mosenson Elite Academy

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