Natalie Razo
Wheeling,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Traffic Control Flagger
Wright of PA
Washington, PA
03.2023 - Current
- Directed traffic away from hazardous areas, using signs and hand signals.
- Ensured that drivers followed all safety regulations while operating in construction zones.
- Assisted with the setup of cones, barricades, and other traffic control devices.
- Monitored the flow of vehicles to ensure safe passage for pedestrians crossing streets or intersections.
- Informed motorists about road closures, detours, and alternate routes.
- Checked for proper identification from contractors and workers entering construction sites.
- Communicated with supervisors regarding changes in traffic patterns and and or potential hazards.
- Operated two-way radios to communicate with co-workers or supervisor regarding changes in traffic patterns or potential hazards.
- Maintained a high level of visibility by wearing reflective clothing at all times while on duty.
- Performed manual labor tasks such as lifting barricades, setting up cones., when necessary.
- Provided assistance to emergency responders as needed during incidents involving motor vehicle collisions or other emergencies.
- Kept track of work hours for payroll purposes and reported any overtime worked promptly.
- Observed all applicable laws concerning speed limits, parking restrictions, and other regulations pertaining to the operation of motor vehicles.
- Adhered strictly to safety protocols established by the employer while performing duties as a Traffic Control Flagger.
- Displayed excellent customer service skills when interacting with members of the public who were affected by road closures or delays due to construction projects.
- Removed cones, signs and barricades upon completion of work.
- Coordinated two-way traffic on single lane roads by placing markers and cones.
- Informed construction crews about traffic and safety concerns and made appropriate adjustments.
Retail Associate
Once Upon A Child Franchise
Wheeling, WV
09.2020 - 03.2023
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Resolved customer complaints in a professional manner.
- Tracked inventory levels for restocking purposes.
- Performed price checks on items requested by customers.
- Handled returns and exchanges according to company policy.
- Provided ongoing training for new staff members.
- Participated in promotional activities such as setting up displays or distributing marketing materials.
- Updated customer information in the database system when necessary.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
Retail Associate
Play It Again Sports
Wheeling, WV
01.2019 - 07.2020
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Tracked inventory levels for restocking purposes.
- Conducted regular stock counts to verify accuracy of inventory records.
- Assisted with visual merchandising tasks including window dressing and floor changes.
- Attended team meetings to discuss sales goals, upcoming promotions.
- Arranged attractive displays of merchandise based on current sales promotions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Created price tags and merchandise signs for new items.
Education
High School Diploma -
Wheeling Park High School
Wheeling, WV03.2022
Skills
- Hazard Awareness
- Construction Crew Assistance
- Traffic Routing Procedures
- Work Area Oversight
- Pedestrian Escorts
- Issue Identification and Resolution
- Law Enforcement Collaboration
- Cash Register Operation
- Reliability
- Verbal and Written Communication
- Cleaning and Sanitizing
- Sales Promotion
- Product Merchandising
- Money Handling
- Customer Service
- Customer Assistance
- Policy and Procedure Adherence
- POS System Operation
- Teamwork
- Independent Judgement
- Relationship Building
Languages
English
Full Professional
Timeline
Traffic Control Flagger
Wright of PA
03.2023 - Current
Retail Associate
Once Upon A Child Franchise
09.2020 - 03.2023
Retail Associate
Play It Again Sports
01.2019 - 07.2020
High School Diploma -
Wheeling Park High School
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