Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Rico

Anaheim,CA

Summary

Service-oriented Pharmacy Technician Trainee with extensive medical terminology knowledge to compound medications. Also a dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

10
10
years of professional experience

Work History

Store Clerk

Country Kwik Market & Deli
Brea, CA
06.2020 - Current
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Managed pricing issues, removal of damaged products and placing special orders for customers.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used Microsoft Word and other software tools to create documents and other communications.

Salesfloor/Cashier

Target
Brea, CA
08.2014 - 03.2022
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Approached browsing customers to initiate conversations to determine buying preferences.

Cast Member

The Disney Store
Brea, CA
12.2018 - 12.2019
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

Education

High School Diploma -

Brea-Olinda High School
Brea, CA

Certificate - Pharmacy Technician

American Career College
Anaheim, CA
05.2022

Skills

  • Cleaning and Sanitizing
  • Medication Storage and Labeling
  • Cash Register Operations
  • Storage Maintenance and Security
  • Customer Service
  • Payment Processing
  • Chemical Handling
  • Confidentiality Practices
  • HIPAA Compliance
  • Time Management
  • Ability to Lift 40 pounds
  • POS Software
  • Strong Communication and Interpersonal Skills

Timeline

Store Clerk

Country Kwik Market & Deli
06.2020 - Current

Cast Member

The Disney Store
12.2018 - 12.2019

Salesfloor/Cashier

Target
08.2014 - 03.2022

High School Diploma -

Brea-Olinda High School

Certificate - Pharmacy Technician

American Career College

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Natalie Rico