Natalie Rinehart

• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Communicated with clients to understand property needs and preferences.
• Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Wrote contracts to outline sales and purchases of properties.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Advised clients on market conditions and property value for informed decision-making.
• Negotiated, facilitated, and managed real estate transactions.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Maintained connections with clients to encourage repeat business and referrals.
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
• Presented purchase offers to sellers for consideration.
• Advised and informed prospective clients on current market activities and conditions.
• Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.

• Analyzed customer needs to provide customized insurance solutions.
• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
• Promoted products and services using upselling and other sales strategies.
• Calculated premiums and established payment methods for sales.
• Generated leads through cold-calling, networking and other outreach methods.
• Met with customers to provide information about available products and policies.
• Educated clients on insurance policies and procedures.

Reviewed, evaluated, and reported on the accuracy of internet search queries.

• Communicated effectively with owners, residents, and on-site associates.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
• Collected and maintained careful records of POA payments and payment dates.
• Handled property owner complaints promptly and appropriately, calling in maintenance, and other support services.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Developed annual operating budgets and forecasts.
• Administered operations to handle needs of more than 450 tenants across 227 property units.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Followed up on delinquent tenants and coordinated collection procedures.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.

• Identified appropriate marketing channels and target customers for campaigns.
• Utilized specialized software to capture and process data.
• Created and managed landing pages for products.
• Collected and analyzed data to improve strategies.

Played golf on the Futures Tour, West Coast Ladies Golf Tour, and the Minor League Golf Tour.

Suffered a reoccurring chronic back injury that ended my career.

I am still currently considered a professional golfer.

• Coordinated with vendors and suppliers to facilitate timely payments.
• Resolved financial discrepancies and customer billing issues with timely attention.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maximized cash flow through optimal billing and collection processes.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.