Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Rivera

Miami,FL

Summary

Dedicated and compassionate healthcare professional committed to delivering exceptional patient care while striving for excellence in the medical field. Proven ability to build strong relationships with patients, ensuring their needs are met with empathy and understanding. Eager to leverage skills and experience to contribute positively to a dynamic healthcare team. Passionate about ongoing professional development and maintaining the highest standards of care.

Overview

12
12
years of professional experience

Work History

Clinical Business Operations Representative

Bascom Palmers University of Miami
11.2022 - Current
  • Scheduling ancillary tests
  • Handle patient information
  • Greets visitors.
  • Maintains inventory of general office supplies and orders supplies
  • Managed daily operations for optimal productivity, ensuring timely completion of tasks.
  • Increased customer satisfaction through exceptional service and communication skills.

Medical Assistant

Miami beach community health center
06.2021 - 10.2022
  • Working on Epic
  • Vitals
  • Making appointments
  • Flu and strep testing
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

medical assisting and regional phone agent

Pediatric associates
02.2019 - 05.2021
  • Working on EMDSY
  • EHR
  • Preparing referral request
  • Making appointments
  • Calling in prescriptions
  • Triage
  • Administering vaccine
  • Vital check

medical assistant

Rub Pediatric
02.2018 - 12.2018
  • Answering calls
  • Checking vitals signs
  • Making appointments
  • Administering vaccine

Cashier

Save A Lot
09.2015 - 04.2016
  • Working on the register
  • Customer service
  • Stocking
  • Answering phone calls.

Marketing/ sales

Miami International Autos
03.2014 - 08.2014
  • Answering phone calls
  • Advertising
  • Selling Autos

Education

Diploma - Medical coding and billing

Florida Career College
Hialeah, FL
03.2017

Diploma - Medical Assistant Program

Florida Career College
Hialeah, FL
05.2016

High School Diploma - undefined

Grace Academy International
Miami, FL
05.2010

Skills

  • Fluent in English and Spanish
  • Excellent leadership and managerial skills
  • Knowledgeable in all office functions with strong organizational skills
  • Solid team player Excels at multi-tasking in a fast-paced environment, completing projects with tight deadlines
  • Superior telephone, customer service, and computer skills with proficiency in MS Word, Excel, Outlook, and PowerPoint
  • Vital Signs
  • Medical Front & Back Office Procedures
  • EKG
  • Pharmacology and Drug Administration
  • Glucose test and urinary analysis
  • Sterilization
  • HIPAA/OSHA Training Certification
  • Administration of Medications
  • Precautions/OSHA
  • Phlebotomist
  • CPR Certified
  • Outpatient Coding

Timeline

Clinical Business Operations Representative

Bascom Palmers University of Miami
11.2022 - Current

Medical Assistant

Miami beach community health center
06.2021 - 10.2022

medical assisting and regional phone agent

Pediatric associates
02.2019 - 05.2021

medical assistant

Rub Pediatric
02.2018 - 12.2018

Cashier

Save A Lot
09.2015 - 04.2016

Marketing/ sales

Miami International Autos
03.2014 - 08.2014

High School Diploma - undefined

Grace Academy International

Diploma - Medical coding and billing

Florida Career College

Diploma - Medical Assistant Program

Florida Career College

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