Natalie Rivera Maldonado
Killeen
Summary
Being part of a company where I can practice all my knowledge allows me to reach all my goals set and offers me the opportunity to grow in the labor, personal, and intellectual areas.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
School Nutrition
KISD
Killeen
09.2022 - 11.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
RCA
Copper Mountain Station Post Office
Killeen
08.2021 - 09.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Early Preschool Teacher
Primrose School Of Georgetown
Georgetown
05.2021 - 08.2021
- Developed engaging lesson plans for early childhood education curriculum.
- Facilitated daily activities to promote social and emotional development.
- Implemented classroom management techniques to encourage positive behavior.
- Collaborated with parents to support children's individual learning needs.
- Maintained a safe and clean classroom environment for students.
- Organized educational materials and resources for daily activities.
- Incorporated a variety of teaching methods such as storytelling, music, art and play to engage students.
- Maintained records of student attendance and behavior.
- Assisted in potty training when needed.
- Encouraged creativity through arts and crafts projects, dramatic play and outdoor activities.
- Established positive relationships with families by communicating regularly about their child's progress.
- Provided a safe and nurturing learning environment for students.
- Performed daily health checks including temperature screenings upon arrival at school.
- Identified signs of emotional or developmental problems in students and consulted with specialists when necessary.
- Responded appropriately to challenging behaviors while promoting self-regulation skills in young learners.
- Monitored student progress and provided feedback to parents on their children's development.
- Implemented classroom rules and routines to ensure a positive learning atmosphere.
- Taught children foundational skills in colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Met with parents to discuss child behavior and academic progress.
- Developed professional relationships with parents, teachers, directors and therapists.
- Implemented hands-on, play-based strategies for experiential learning.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Read stories to children and taught painting, drawing, and crafts.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Engaged with children on individual basis to build positive, trusting relationships.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Monitored student progress to ensure cooperation and growth.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
Education
Certification - Pharmacy Technician
Central Texas College
Killeen, Texas 06.2021 - 12.2021
Certification - Cosmetology Basic
Modern Hairstyling Institute
Bayamón , Puerto Rico 07.2014 - 07.2015
High School Diploma -
Escuela Superior Pablo Colon Berdecia
Barranquitas, Puerto Rico 08.2011 - 05.2014
Skills
- Bilingual
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Adaptability
- Quality assurance
- Time management
- Organizational skills
- Communication skills
- Written communication
Leadership Experience
Ability to interact with people of all ages. Excellent interpersonal communication skills. Willing to learn.
Timeline
School Nutrition
KISD
09.2022 - 11.2024
RCA
Copper Mountain Station Post Office
08.2021 - 09.2022
Certification - Pharmacy Technician
Central Texas College
06.2021 - 12.2021
Early Preschool Teacher
Primrose School Of Georgetown
05.2021 - 08.2021
Certification - Cosmetology Basic
Modern Hairstyling Institute
07.2014 - 07.2015
High School Diploma -
Escuela Superior Pablo Colon Berdecia
08.2011 - 05.2014