Natalie Rodriguez Rodriguez
Orlando,FL
Summary
Results-driven Director of Sales Training known for delivering high-quality training programs with efficiency and productivity. Specialize in developing engaging curriculum, sales strategy optimization, and performance analytics to enhance team capabilities. Excel in communication, leadership, and strategic planning, using these skills to foster strong relationships and drive successful training outcomes. Committed to elevating sales teams through innovative training techniques and continuous improvement processes.
Overview
10
10
years of professional experience
Work History
Director of Sales Training
Toyota of Orlando
Orlando, Florida
03.2024 - Current
- Developed comprehensive training programs for sales staff at Toyota of Orlando.
- Collaborated with senior management on designing new policies related to sales training activities.
- Monitored progress of trainees on a regular basis to identify areas needing improvement or additional coaching.
- Liaised with Human Resources to assist in filling open sales positions and promote seamless onboarding of new hires.
- Monitored training costs and prepared budget reports to justify expenditures.
- Used role-playing, lectures, and simulations to present information in variety of instrucitional techniques and formats.
Food and Safety Director
Chick-fil-A
Orlando, Florida
07.2021 - 03.2024
- Developed safety policies and procedures for restaurant operations.
- Conducted regular safety audits and inspections to ensure compliance.
- Trained team members on safety protocols and emergency procedures.
- Facilitated safety meetings to promote awareness and communication.
- Collaborated with management to improve overall workplace safety culture.
- Performed periodic reviews of PPE inventory levels to ensure adequate supplies were available at all times.
Front Desk Agent
Doubletree By Hilton Hotel
Orlando, Florida
05.2019 - 01.2021
- Managed check-in and check-out processes efficiently to enhance guest satisfaction.
- Handled guest inquiries and resolved concerns promptly to ensure smooth operations.
- Coordinated room assignments and maintained accurate inventory of available accommodations.
- Operated hotel management software for booking and reservation updates effectively.
Kitchen Director
Chick-fil-A
Orlando, Florida
07.2015 - 05.2019
- Developed training programs for staff on food preparation and safety protocols.
- Managed kitchen operations ensuring compliance with health and safety standards.
- Supervised team members to maintain high food quality and service standards.
- Oversaw the training of new kitchen staff members in proper cooking techniques and sanitation protocols.
Education
High School Diploma -
Lake Nona High School
Orlando, FL05-2019
Skills
- employee training
- policy writing
- budget management
- sales strategy development
- Sales floor monitoring
- Competitive analysis
- New hire onboarding
- CRM software utilization
- Goal oriented
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Director of Sales Training
Toyota of Orlando
03.2024 - Current
Food and Safety Director
Chick-fil-A
07.2021 - 03.2024
Front Desk Agent
Doubletree By Hilton Hotel
05.2019 - 01.2021
Kitchen Director
Chick-fil-A
07.2015 - 05.2019
High School Diploma -
Lake Nona High School