Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Natalie Romaniello

Fort Lauderdale

Summary

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Overview

3
3
years of professional experience
1
1
Certification

Work History

Investigative Assistant

Compitiello & Associates Private Investigations,
05.2023 - Current
  • Supported a wide range of legal investigations, including human trafficking, immigration services, missing persons cases, and financial fraud, in partnership with law firms and legal teams.
  • Scheduled and coordinated meetings, consultations, and interviews with attorneys, clients, and law enforcement agencies.
  • Attended and documented client interviews, providing comprehensive case summaries to attorneys for legal analysis.
  • Conducted preliminary legal research using proprietary databases (idiCORE, Tracers) and open-source platforms to support case development.
  • Retrieved certified court documents and performed legal courier services for law firms and court systems
  • Drafted and processed legal documentation including contracts, reports, and invoices
  • Ensured legal correspondence and case records met procedural and confidentiality standards.

Administrative Assistant

Knights Of Columbus Insurance
05.2023 - Current
  • Provided administrative and scheduling support to an insurance agent responsible for serving multiple Knights of Columbus councils across the region.
  • Accessed internal insurance systems to review member policy information and assist in delivering accurate and personalized service.
  • Communicated regularly via email with clients, fellow administrative assistants, and insurance agents to ensure smooth coordination and follow-through on policy actions.
  • Conducted outbound calls to members four nights per week to schedule benefit consultations, verify contact information, and follow up on pending matters.
  • Handled sensitive policy service requests by distributing appropriate forms and forwarding completed documents to the correct departments, including: death benefit claims, policy surrenders, change of beneficiary requests, address or contact information updates, policy service transactions (e.g., cash value inquiries, policy loans, etc.).
  • Maintained and updated member tracking spreadsheets in Microsoft Excel, recording detailed notes from conversations and documenting appointment outcomes.
  • Maintained and organized confidential member files, ensuring all records were accurate, up to date, and in compliance with internal documentation standards.


Hostess / Takeout Coordinator (Part-Time)

Phat Boy Sushi
05.2022 - 09.2024
  • Delivered exceptional customer service in a high-volume restaurant environment, strengthening communication skills through daily interactions with a diverse clientele.
  • Greeted and seated guests, ensuring a welcoming experience while managing seating flow during peak hours.
  • Developed strong time management and interpersonal skills through constant coordination between front-of-house staff, kitchen, and guests.
  • Answered phone calls to manage reservations and takeout orders, demonstrating efficiency in multitasking and attentiveness to customer needs.
  • Maintained professionalism in a fast-paced setting, resolving customer concerns with diplomacy and clarity.

Education

Bachelor of Arts - Criminal Justice

Florida Atlantic University
Boca Raton, FL
05-2025

Skills

  • Investigative Research & Intelligence Gathering
  • Confidentiality & Case Handling
  • Administrative Support
  • OSINT & Data Mining
  • Technical Tools & Systems Proficiency
  • Customer Service & Interpersonal Skills
  • Time Management & Multitasking

Certification

  • [Area of expertise] License - [Timeframe]

Timeline

Investigative Assistant

Compitiello & Associates Private Investigations,
05.2023 - Current

Administrative Assistant

Knights Of Columbus Insurance
05.2023 - Current

Hostess / Takeout Coordinator (Part-Time)

Phat Boy Sushi
05.2022 - 09.2024

Bachelor of Arts - Criminal Justice

Florida Atlantic University

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