Natalie Romeo
Franklin,TN
Summary
Proven team player with a track record of enhancing customer satisfaction at Culver's Restaurant, adept in cash handling and customer service. Demonstrates exceptional problem-solving and communication skills, contributing to team success and maintaining high safety standards. Excelled in fast-paced environments, ensuring quality and efficiency in customer engagements. Highly efficient Culver's well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
1
1
Language
Work History
Crew Member
Culver's Restaurant
09.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Team Member
Urban Air Trampoline And Adventure Park
05.2022 - 09.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
No Degree -
Fred J Page High School
Franklin, TN05.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Taking Orders
- Customer Engagement
- Interactive communication skills
- Flexible Schedule
- Safety awareness
- Integrity and Honesty
- Drive-Thru Operations
- Food Preparation
- Salesmanship
- Product Promotion
- Money Handling
- Cleaning and sanitizing
Languages
Spanish
Limited Working
Timeline
Crew Member
Culver's Restaurant
09.2022 - Current
Team Member
Urban Air Trampoline And Adventure Park
05.2022 - 09.2022
No Degree -
Fred J Page High School
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