Natalie Rosales

CNA: Provide direct patient care while monitoring vital sign assessments, such as taking blood pressures, temperatures, EKG placements, blood glucose testing, and reporting any changes to the nursing staff. Communicate effectively with the healthcare team regarding patient status. Provide assistance with daily living, including bathing, dressing, oral hygiene, and grooming. Monitor food intake and output as directed by nursing staff. Answer call lights promptly and respond to requests appropriately, while documenting patients' care plans. Help patients turn and reposition using proper body mechanics to prevent pressure ulcers.

Unit Secretary: Support medical staff by greeting patients, families, and other staff who approach the unit. Answer phones, direct visitors, and provide basic information. Maintain patients' charts, update records, and ensure accurate information. Calling to registeration to inform that the patient has arrived or left the unit. Maintain and update any doctors' orders, such as diet orders, telemetry orders, and O2 orders, and provide them to the nursing staff. Also, keep the units census up to date on a daily basis. Ensured compliance with HIPAA regulations regarding confidentiality of information.

Tele Tech: Responsible for monitoring and observing patients' heart rhythms using specialized equipment. Identifying and reporting any abnormal heart rhythm or lethal rhythms to nursing staff. Call overhead for any code status or rapid responses.

Assisted patients with daily living activities, such as eating, bathing, toileting, oral hygiene, dressing, and grooming. Ensured a clean and safe environment for patients at all times. Respond to patient call lights and address their needs in a timely manner. Assist patients in ambulation and transfers using proper body mechanics. Document patient care and maintain accurate health records consistently. Perform vital sign assessments, such as taking blood pressure and temperatures. Assist residents in preparing for activities and social programs. Support non-ambulatory residents in range-of-motion exercises. Support daily living activities by serving meals, feeding, ambulating, and turning over and positioning patients. Also, demonstrate excellent customer service skills when interacting with patients, families, and guests.

Assisted clients with daily living activities and personal care tasks. Administer medications according to prescribed schedules and guidelines. Assist with meal preparation, personal hygiene, bathing, grooming, and dressing. Develop trust-based relationships with clients through compassionate communication techniques. Transport clients to doctor appointments, or other errands, as needed. Perform light housekeeping duties, including changing linens, laundry, vacuuming, and dusting. Maintain a clean and well-organized environment for client happiness and safety. Help clients stay happy and healthy by providing mental and emotional support. Observe any changes in the patient's condition or behavior that could indicate a need for further medical attention.

Assisted patients with preparing for an eye exam before they see the doctor. Performed several tests such as auto refractor, NCT, tear labs, visual field testing, and took pictures of eyes on a daily basis to provide excellent images of the eye for the doctor. Maintained accurate records of all patient visits in electronic health record system. Clean and organize examination rooms daily. Assist optometrists during patient consultations. Maintain patient records and appointment schedules. Educate patients on eyewear options and care. Instructed patients on proper contact lens care, as well as insertion and removal techniques. Performed basic tasks such as answering phones, making copies, and giving patients information about the intake forms regarding personal information and knowledge about the HIPAA Act on a daily basis.

Maintained patient relations, assisted in scheduling, and created patient charts using special identification tabs according to the type of established patient they are. Assisted patients with initial intake and medical history documentation. Processed insurance claims, verifying coverage and resolving billing issues promptly. Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing. Scheduled appointments for patients both in person and over the phone. Performed administrative tasks such as filing medical documents, answering phones and responding to emails. Greeted patients, verified insurance and collected co-payments. Organized office supplies and ordered new items when necessary. Assisted with marketing efforts, including social media management and event planning.