Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Rosen

Salt Lake City,Utah

Summary

Experienced professional dedicated to helping patients / client meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at working with special needs individuals to achieve greater independence and confidence. Manage and improve team operations with diplomatic and resourceful leadership. High-energy problem-solver knowledgeable about competitor strategies and talented in adapting team techniques to overcome challenging styles. Eager worker to maintain consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Tilly Therapy
09.2023 - 05.2024
  • Worked as part of collaborative team to address changing needs of children.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Conducted functional behavior assessments, preference assessments, and assessments of basic learning and language skills.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data and anecdotal notes.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Supported client using principles of applied behavior analysis.
  • Assisted clients in identifying and setting goals to promote positive behavior development.
  • Educated clients with basic ELA, reading, & math fundamentals. (TK - 1, 4th and 5th grade)

Manager's Assistant

Pacific Palisades Veterinary Center
02.2022 - 06.2023
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Utilized Microsoft & AVI mark to create and edit correspondence, documents, client accounts and materials.
  • Responded to 100 directed incoming calls and other communication.
  • Coordinated calendar and scheduled appointments and managed expense documentation for reimbursements / payments.
  • Monitored and managed social media accounts.
  • Scheduled meetings and managed calendar.
  • Ran errands to support daily needs of management.
  • Closer for clinic.
  • Assisted with kennel work, upon request.
  • Created & Soap notes, updated health certificates, vaccine certificates, & insurance documents.

Soccer Coach

Soccer Shots
01.2022 - 12.2022
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Improved player behavior through modeling and disciplinary interventions.
  • Engaged the sport of soccer though ages 2 - 8 years.

Receptionist Administrator

Rosen & Associates PC
07.2018 - 04.2022
  • Handled complaints and questions, and re-directed calls to other team members.
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered incoming calls, emails, & fax directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Acted as first point of contact and set appointments for prospective clients.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Physically and virtually keeping Rosen & Associates client cases in alphabetical and chronological order.
  • Managed office calendar, zoom meetings, trial meetings, & personal Attorney client meetings.


Education

Associate Of Applied Business -

Los Angeles Pierce College
Woodland Hills, CA

High School Diploma -

Verdugo Hills Senior High School
Tujunga, CA
07.2018

Skills

  • Behavior Intervention Plans
  • Group Instruction
  • Behavior Modification Techniques
  • Behavior Modeling
  • Program Leadership
  • Team Bonding
  • Client Relations
  • Fee Collection
  • Office Equipment Maintenance
  • Calendar Management
  • Employee Relations
  • Injury Assessments

Certification

  • CPR Training - December 2023
  • CPI Training - December 2023
  • Sexual assault prevention Training - December 2023


Timeline

Registered Behavior Technician

Tilly Therapy
09.2023 - 05.2024

Manager's Assistant

Pacific Palisades Veterinary Center
02.2022 - 06.2023

Soccer Coach

Soccer Shots
01.2022 - 12.2022

Receptionist Administrator

Rosen & Associates PC
07.2018 - 04.2022

Associate Of Applied Business -

Los Angeles Pierce College

High School Diploma -

Verdugo Hills Senior High School

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