Summary
Overview
Work History
Education
Volunteer Experience
Timeline
Generic

Natalie Rudnic

Memphis,TN

Summary

Organized and reliable professional with 20 years of experience in an office setting. Great people person and a committed team player. I’m a fast learner, energetic, enjoy building professional relationships, and very efficient in my day-to-day work.

Overview

23
23
years of professional experience

Work History

Dental Assistant

Wanda Villamil D.D.S
01.2005 - 01.2006
  • Completed extern hours, and filled a temporary position, Assisted Dentist with patients in a high production office, Sterilized Instruments and sanitized operatories, Assisted with patient check in

Office Manager

Jon C. Stanford D.D.S.
04.2021 - Current
  • Fully trained and knowledgeable in both Dentrix and Eaglesoft Dental Software
  • Managed office bookkeeping with insurance billing and patient payments
  • Managed Office for Single Doctor Practice
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Provided excellent customer service to create positive experiences and build patient trust
  • Supported successful treatment outcomes for patients through accurate insurance verification and pre-authorization processes
  • Reduced billing errors by consistently verifying insurance eligibility prior to service delivery
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages

Office Manager

Shakila Usman D.D.S
08.2017 - 03.2020
  • Provided excellent customer service to create positive experiences and build patient trust
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services
  • Negotiated pre-authorizations for necessary dental procedures, securing coverage for vital treatments otherwise not covered
  • Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses
  • Reduced billing errors by consistently verifying insurance eligibility prior to service delivery
  • Used Eaglesoft Dental Software
  • Accounts Receivable
  • Managed Office for Single Doctor Practice

Administrative Assistant/Dental Assistant

Stephen C. Alsobrook D.D.S.
07.2005 - 11.2010
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services
  • Managed office bookkeeping with insurance billing and patient payments
  • Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
  • Used Eaglesoft Dental Software
  • Accounts Receivable
  • Managed Office for Single Doctor Practice
  • Managed and maintained recall system to keep patients on track with their continuing care


Junior Accounting Clerk

Gossett Motor Cars
01.2002 - 11.2004
  • Maintained accounts receivable for finance deposits
  • Managed accounting functions for seven locations
  • Negotiated payoffs for used car loans, for timely payoffs to banks
  • Aided tax preparation efforts through meticulous record-keeping practices, ensuring compliance with local regulations while minimizing potential penalties from tax authorities
  • Assisted in creating and processing leasing and loan paperwork
  • Scanned documents and saved in database to keep records of essential organizational information
  • Worked part-time in the evenings, cashiering in the service department



Education

Certificate for Dental Assistant -

Concorde Career Institute
Memphis, TN
12.2005

Diploma -

Craigmont High School
05.1998

Volunteer Experience

  • Potomac Presbyterian Church, Potomac, MD, 01/01/16, 12/31/19, Lead Coordinator, Mission Work at Sophia House, Recruited volunteers to serve at Sophia house, Coordinated volunteers for monthly dinners, Volunteered to prepare meals and serve at dinners
  • Georgetown Presbyterian Church, Washington, DC, 01/01/16, 12/31/16, Volunteer, Prepare and serve meals for the community dinners

Timeline

Office Manager

Jon C. Stanford D.D.S.
04.2021 - Current

Office Manager

Shakila Usman D.D.S
08.2017 - 03.2020

Administrative Assistant/Dental Assistant

Stephen C. Alsobrook D.D.S.
07.2005 - 11.2010

Dental Assistant

Wanda Villamil D.D.S
01.2005 - 01.2006

Junior Accounting Clerk

Gossett Motor Cars
01.2002 - 11.2004

Diploma -

Craigmont High School

Certificate for Dental Assistant -

Concorde Career Institute

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Natalie Rudnic