Natalie Ruffan
Bronx ,NY
Summary
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
3
3
years of professional experience
Work History
Photography Intern
Bronx photo studio
Bronx , NY
08.2023 - 11.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier Team Lead
Keyfood Marketplace
05.2022 - 06.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Developed strong relationships with repeat customers through friendly service interactions.
Education
Metropolitan Soundview High School
Bronx, NYSkills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
Accomplishments
- Trained number new hires on sales and service techniques.
- Created and directed film ‘ love, me ‘ a short film by rosmery starring Judakai
Additional Information
I have prior experience for a total amount of 3 years.
Languages
English and Spanish
Native or Bilingual
Timeline
Photography Intern
Bronx photo studio
08.2023 - 11.2023
Cashier Team Lead
Keyfood Marketplace
05.2022 - 06.2023
Metropolitan Soundview High School
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