Natalie Ruiz
Hutto,TX
Summary
Skilled in customer service, leadership and employee motivation. I consistently exceeded sales objectives through effective communication and relationship building.
Securing a responsible career opportunity to fully utilize my training and skills, to expand my learnings and knowledge while making a significant contribution to the success of the company.
Overview
12
12
years of professional experience
Work History
General-sales-manager
El Ruidoso Market
02.2021 - 05.2025
- Recruited, interviewed and hired employees and carried out workplace training to promote positive feedback and engagement.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis.
- Handled customer relations issues, enabling quick solutions, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Upheld company policies and applied standards fairly.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained extensive knowledge of company products and services.
- Collaborated with upper management (owner) to implement continuous improvements and exceed team goals.
- Managed and performed cash, card, and check transactions to complete customer purchases.
- Streamlined inventory management by conducting regular stock checks and maintaining accurate records.
- Listened to customer needs and desires to identify and recommend best products.
Retail Sales Clerk
El Cupido
05.2019 - 02.2020
- Greeted and assisted customers by answering questions and fulfilling requests -locating desired items quickly to ensure they leave with a good shopping experience.
- Stocked sales floor merchandise and organized shelves, racks, and bins for pleasant appearance.
- Answered questions about store policies and addressed customer concerns.
Cashier & Stocker
Los Canastos
07.2013 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions. Maintained a balanced cash drawer ensuring accurate accounting before the end of each shift.
- Can handle working under pressure.
- Maintained effective team member communication.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Skills
- Leadership and team building
- Employee motivation
- Training and coaching
- Troubleshooting
- People and Communication Skills
- Ability to multitask
- Customer service and retention
Languages
Spanish
Professional Working
English
Professional Working
Timeline
General-sales-manager
El Ruidoso Market
02.2021 - 05.2025
Retail Sales Clerk
El Cupido
05.2019 - 02.2020
Cashier & Stocker
Los Canastos
07.2013 - 08.2015
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