Natalie Sanabria
Gainesville,GA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. I have years of customer service experience and lots of patience too.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Lanier Urgent Care
Gainesville, GA
06.2022 - Current
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Responded to inquiries from internal staff members regarding office operations.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Greeted visitors and provided them with assistance. Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained a neat reception area by organizing materials and tidying up the lobby.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Sales Associate
Hobby Lobby
Gainesville, GA
05.2021 - 04.2022
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
North Hall High School
Gainesville, GA05-2021
Skills
- Scheduling
- Bookkeeping
- Travel Coordination
- Clerical Support
- Administrative Support
- Technical Support
- Data Entry
- Greeting and Seating Clients
- Positive and professional
- Basic accounting
- Schedule Management
- Organization skills
- Multi-line telephone skills
- Time Management
- Scheduling appointments
- Multitasking and prioritization
Certification
- CPR Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist
Lanier Urgent Care
06.2022 - Current
Sales Associate
Hobby Lobby
05.2021 - 04.2022
High School Diploma -
North Hall High School
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