Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Senior Criminal Verification Specialist
JB Hunt Transportation
10.2021 - Current
Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
Enhanced data accuracy by meticulously reviewing and verifying information from various sources.
Contributed to a positive work environment by actively participating in training sessions and sharing knowledge with team members.
Collaborated effectively with other departments, facilitating smooth handovers between teams involved in the verification process.
Applied problem-solving skills when faced with challenges or discrepancies during the verification process, seeking guidance from supervisors when needed.
Senior Support Background Verification Specialist
JB Hunt Transportation
10.2020 - 10.2021
Responsible for providing leadership and guidance to team members and covering workload as needed.
Evaluate and approve applicant files by reviewing job history, employment gaps, driving schools and non-driving jobs for driver applicants assigned to the team.
Collected, arranged, and input information into database system.
Conducted regular reviews of operations and identified areas for improvement.
Followed all company policies and procedures to deliver quality work.
Junior Support Background Verification Specialist
JB Hunt Transportation
10.2018 - 10.2020
Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
Managed approximately 30 incoming calls, emails and faxes per day from previous employers.
Background Verification Specialist
JB Hunt Transportation
08.2015 - 10.2018
Communicate with driver applicants, managers & external personnel as needed for background
Order reports and review job history
Confirm driver qualifies and meets company hiring standards.
Collected, arranged, and input information into database system.
Followed all company policies and procedures to deliver quality work.
Advertising Associate
Comcar Industries
01.2013 - 08.2015
Maintain advertising campaigns while developing new accounts
Attend staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company services.
Established lasting relationships with clients through clear communication, professionalism, and consistent delivery of high-quality work.
Managed multiple projects simultaneously, meeting tight deadlines without compromising quality or effectiveness.