Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NATALIE SANFORD

Summary

U.S. Navy sailor with over 2 years of experience in administrative office. Ability to manage multiple priorities at one time in a fast-paced environment. Experienced clerk handling phone calls and in person requests. Trained new hires and administrative clerk for over 200 clients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Professional

US Navy
01.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance.
  • Assisted development and implementation of new administrative procedures.
  • Drafted correspondence and other documents for the command.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Daycare Teacher

Sunshine Patch Day Care
01.2019 - 01.2021
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Gathered materials and resources to prepare for lessons and activities.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.

Cleaning Professional

Merry Maids
01.2018 - 12.2018
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Education

No Degree -

Vernon College
Vernon, TX

High School Diploma -

Electra Junior/Senior High School
Electra, TX
05.2014

Skills

  • Top Secret Clearance
  • Communication
  • Teamwork
  • Customer Service Process Improvement
  • Program File Distribution
  • Microsoft Word
  • Multi-Line Phone Systems
  • Excel Spreadsheets
  • Records Management
  • Proofreading
  • Correspondence Writing
  • Time Management
  • Employee Training
  • Mail Management

Certification

  • Command Official Mail Training Manual - NAVEDTRA 14198B
  • United Services Military Apprenticeship Program (USMAP)
  • Non-DTS Entry Agent (NDEA)
  • Command Resilience Team (CRT)
  • Command Pay and Personnel Administrator (CPPA)

Timeline

Administrative Professional

US Navy
01.2021 - Current

Daycare Teacher

Sunshine Patch Day Care
01.2019 - 01.2021

Cleaning Professional

Merry Maids
01.2018 - 12.2018

No Degree -

Vernon College

High School Diploma -

Electra Junior/Senior High School

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NATALIE SANFORD