Natalie Sangillo
Austin
Summary
Detail-oriented Construction Assistant skilled in management and problem-solving. Combines experience in construction with years as a waitress, effectively meeting customer demands and maintaining quality standards. Capable of managing multiple tasks simultaneously while delivering exceptional service and fostering strong customer relationships.
Overview
4
4
years of professional experience
Work History
Histology Lab Assistant
Natera
Austin
04.2025 - Current
- Operated laboratory equipment and maintained proper safety standards.
- Collaborated with team members to ensure efficient workflow and sample processing.
- Followed quality control measures to maintain compliance with regulatory standards.
- Participated in meetings to discuss project progress, findings, and recommendations.
Waitress
Wings N More
Austin
04.2023 - 12.2025
- Increased customer satisfaction by providing exceptional customer service
- Understood customers' expectations and requirements and managed complaints ensuring a positive dining experience
- Developed positive relationships with regular customers through friendly conversation
- Collaborated with team members and trained and mentored new employees helping them understand our processes and procedures
Construction Administrative Assistant
Finish Custom Carpentry
Bastrop
05.2023 - 09.2024
- Compiled weekly reports detailing construction project status for team review and decision-making.
- Ensured compliance with safety regulations on all job sites.
- Organized files and developed spreadsheets while managing front desk operations for efficient office workflow.
- Handled incoming calls and directed callers to appropriate department or employee.
- Tracked inventory levels of office supplies and placed orders to ensure uninterrupted office operations.
Waitress
Dos Salas Restaurant & Lounge
Austin
06.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing concerns and resolving issues.
- Delivered reliable, high-quality customer service while fostering a strong work ethic.
- Managed multiple tasks concurrently while providing attentive service to diners.
- Cultivated time management skills to efficiently serve customers in a fast-paced restaurant environment.
Education
High School -
Akins High School
Austin, TX05-2023
Skills
- Sample processing
- Laboratory documentation
- Transaction processing
- Task monitoring
- Paperwork preparation
- Scheduling and calendar management
- Customer service
- Team collaboration
- Communication skills
- Cash counting accuracy
- Telephone etiquette
- Work Ethic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Histology Lab Assistant
Natera
04.2025 - Current
Construction Administrative Assistant
Finish Custom Carpentry
05.2023 - 09.2024
Waitress
Wings N More
04.2023 - 12.2025
Waitress
Dos Salas Restaurant & Lounge
06.2022 - 01.2023
High School -
Akins High School