Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Quote
Timeline
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Natalie Sargisyan

Glendale,CA

Summary

Experienced professional with a passion for hospitality and a commitment to helping others. Across roles in property management, administration, and team leadership, I have consistently ensured efficient operations and fostered positive environments. Skilled in customer service, team collaboration, and problem-solving, I take pride in supporting both clients and colleagues—whether managing properties, leading a dance team, or overseeing day-to-day operations in a fast-paced setting—to create smooth, productive experiences for everyone involved.

Overview

6
6
years of professional experience

Work History

Property Owner

Self-Employeed
Los Angeles, CA
03.2024 - Current
  • Managed all aspects of property maintenance, tenant relations, and lease agreements, ensuring high occupancy rates and timely rent collection.
  • Oversaw financial planning, budgeting, and vendor contracts, maximizing property value and return on investment.

Administrative Assistant

Porter Ranch Congregate Living Inc.
Porter Ranch, CA
06.2024 - 09.2024
  • Managed cross-functional teams for successful project delivery
  • Created internal and external communications, fostering positive relationships with stakeholders and the community.
  • Streamlined administrative processes, optimizing workflow efficiency and reducing operational bottlenecks.
  • Coordinated scheduling and logistics for high-level meetings, ensuring alignment of key objectives across teams.
  • Contributed to crafting public relations initiatives, improving visibility
  • Monitored project timelines and budgets, ensuring compliance with company standards and cost-effectiveness.
  • Handled confidential patient information and administrative documentation, maintaining HIPAA compliance and data security.

Team Captain

Glendale High School Dance Team
Glendale, CA
08.2021 - 06.2023
  • Led and motivated a team of dancers through rigorous training sessions, ensuring consistent improvement and readiness for high-stakes competitions.
  • Organized and managed team schedules, rehearsals, and performances, balancing team goals with individual well-being and personal development.
  • Facilitated communication between team members, coaches, and external stakeholders, fostering a supportive and collaborative environment.
  • Represented the team at national and international dance competitions, coordinating logistics and ensuring peak performance under pressure.

Secretary Manager

Richelly Nail Spa
Glendale, CA
10.2020 - 06.2022
  • Managed daily administrative tasks, including scheduling appointments, handling client inquiries, and maintaining communication between staff and clients to ensure a seamless customer experience.
  • Organized and maintained accurate records of client information, transactions, and inventory, ensuring data consistency and ease of access.
  • Coordinated staff schedules, optimizing workflow and ensuring adequate coverage during peak business hours.
  • Handled incoming calls, emails, and customer queries, providing professional and courteous service to enhance client satisfaction.
  • Assisted in financial tasks such as invoicing, payment processing, and tracking expenses, supporting the spa's overall financial management.
  • Supervised a team of nail technicians, overseeing operations to ensure high standards of service, customer satisfaction, and adherence to safety protocols.
  • Implemented marketing strategies and promotions to attract new clients and retain existing ones, increasing customer base and overall revenue.
  • Monitored inventory levels, placed orders for supplies, and managed vendor relationships to ensure the salon's smooth operation.
  • Resolved customer complaints and service issues with a focus on maintaining long-term client relationships and promoting repeat business.

File Clerk

Sinai Congregate Living Inc.
Los Angeles, CA
01.2019 - 09.2020
  • Organized and maintained comprehensive filing systems for confidential and time-sensitive documents, ensuring accuracy and accessibility.
  • Streamlined filing processes, reducing document retrieval time by implementing efficient categorization and archiving strategies.
  • Managed digital and physical files, consistently updating databases and tracking systems to ensure up-to-date records.
  • Conducted routine audits of files to ensure compliance with organizational policies and regulations, maintaining high standards of data integrity.
  • Coordinated the transfer of physical documents into digital formats, supporting the transition to a paperless environment.Conducted market research to tailor content to target audiences, driving higher engagement and customer retention rates.
  • Edited and proofread written materials to ensure grammatical accuracy, clarity, and consistency across all platforms.
  • Managed multiple writing projects simultaneously, delivering high-quality content under tight deadlines.

Education

Bachelor of Science - Human Biology Major : Psychology Minor

University of California, Irvine
Irvine, CA
06-2027

High School Diploma -

Glendale High School
Glendale, CA
06-2023

Skills

  • Property Management
  • Leadership
  • Problem-Solving
  • Time Management
  • Customer-Service Skills
  • Negotiation Skill
  • Facilities Management
  • Adaptability
  • Organization
  • Asset Management
  • Marketing tactics

Accomplishments

  • 1st Place Solo Performance, National Dance Competition (Senior Year).
  • Top 5 Finalist in Ms. California Dance Pageant.
  • Earned leadership role as Dance Team Captain, managing team logistics and competitions.
  • Recognized for excellence in customer service and operations management in previous administrative roles.

Affiliations

  • Volunteered at a local hospital, assisting staff with patient care tasks and providing support to ensure smooth daily operations.
  • Organized and coordinated a special performance show for hospital patients, bringing together local artists to create an uplifting and engaging event.
  • Collaborated with hospital staff to ensure the event met health and safety guidelines while offering a positive, entertaining experience for patients.
  • Worked with performers and volunteers to schedule and manage the event, ensuring all participants were well-prepared and the show ran smoothly.
  • Led a successful fundraising campaign for relief efforts during the Armenian war, coordinating with local businesses and community members to raise awareness and donations.
  • Organized charity events and donation drives at Richelly Nail Spa, leveraging customer engagement to support the cause.
  • Collaborated with team members and volunteers to plan and execute fundraising initiatives, including social media outreach and local events.
  • Ensured transparent handling of funds and communicated the impact of the contributions to stakeholders, fostering trust and continued support.

Languages

Armenian
Native/ Bilingual

Quote

"The world isn’t against you. Embrace challenges, adapt with resilience, and remember that strength comes from a clear and focused mind."
Dance Coach

Timeline

Administrative Assistant

Porter Ranch Congregate Living Inc.
06.2024 - 09.2024

Property Owner

Self-Employeed
03.2024 - Current

Team Captain

Glendale High School Dance Team
08.2021 - 06.2023

Secretary Manager

Richelly Nail Spa
10.2020 - 06.2022

File Clerk

Sinai Congregate Living Inc.
01.2019 - 09.2020

Bachelor of Science - Human Biology Major : Psychology Minor

University of California, Irvine

High School Diploma -

Glendale High School

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Natalie Sargisyan