Natalie Scholten

Loaded up the food and took upstairs to servers and handed out to tables

• Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
• Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
• Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
• Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
• Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
• Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
• Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
• Approved regular payroll submissions for employees.
• Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store.
• Cross-trained existing employees to maximize team agility and performance.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
• Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
• Assisted servers in managing their sections effectively, providing timely water refills and bread service.
• Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
• Contributed to smooth restaurant operations by promptly resetting tables for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
• Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.