Natalie Scott
Whitefish ,MT
Summary
I am a dedicated employee with extensive experience in customer service and cash handling. I have excelled in providing welcoming experiences, enhancing customer satisfaction, and maintaining high accuracy in transactions. As well as have demonstrated exceptional work ethic, patience, and empathy, alongside strong multitasking abilities.
Overview
3
3
years of professional experience
Work History
Prep/Cashier
Swift Creek Cafè
307 2nd St E, Whitefish, MT, 59937
06.2024 - 10.2025
- Provided a welcoming experience while assessing customer needs.
- Communicated efficiently with staff to make the shift go by smoother.
- Contributed to cleanliness efforts by staying until tasks were fulfilled.
Sever/Cashier/ Prep
Jersey Boys
6155 U.S. 93 S, Whitefish, MT, 59937
05.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sever
Bonelli’s Bistro
38 1st Ave E, Kalispell, MT, 59901
09.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Expo/Sever/Host
Nickel Charlie’s
1275 US-2, Kalispell, MT, 59937
04.2023 - 11.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Linderman Education Center
124 3rd Ave E, Kalispell, MT, 59901 12.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Prep/Cashier
Swift Creek Cafè
06.2024 - 10.2025
Sever/Cashier/ Prep
Jersey Boys
05.2024 - 11.2024
Sever
Bonelli’s Bistro
09.2023 - 02.2024
Expo/Sever/Host
Nickel Charlie’s
04.2023 - 11.2023
High School Diploma -
Linderman Education Center