Natalie Shaban
Fairfax,Virginia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in real-estate or interior design. Ready to help team achieve company goals. Experienced with over 7 years of experience in sales and customer service in retail and restaurant industry. Excellent reputation with a history of meeting company goals utilizing consistent and organized practices.
Overview
7
7
years of professional experience
Work History
Server
Cruisin' Cafe
Daytona Beach , FL
2015.04 - 2016.07
- Worked closely with hosts and floor staff
- Greeted all customers upon entering establishment
- Up-sold and served food and drinks
- Maintained cleanliness in work and selling station
- Assisted and communicated with manager
- Understand infirmary procedures and assist with medical attention if needed
- Promoted and sold products for maximum sales goals
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; increased availability to double 8 hour shifts for Bike Week events
- Maintained energy and enthusiasm in fast-paced environment
Crew Member
Five Guys
Daytona Beach , FL
2015.04 - 2016.07
- Maintained control and security in register
- Greeted over 300 customers per day and follow up during meal to check for satisfaction
- Quickly met time deadlines
- Learned new skills and applied them to daily tasks, improving efficiency and productivity
- Trained new employees food, safety, and customer service procedures
- Maintained safety and cleanliness in lobby by performing sweeping duties, replenishing drink cups, brew sweet tea, prepare meat and produce before store opening
- Closed down lobby, lock doors and put away all food product
- Demonstrated respect, friendliness and willingness to help wherever needed.
Hostess
Prime Sports Bar And Grill
Fairfax , VA
2014.11 - 2015.03
- Greeted all customers upon entering establishment
- Prepared menus and silverware for tables
- Made seating chart arrangements for over 7 servers hourly in fast-paced establishment
- Seated customers into sections of restaurant
- Maintained cleanliness of menus and foyer of restaurants
- Changed television channels per requests
- Answered telephone calls to take pink-up orders
- Managed phone line answering any questions or concerns
- Assisted customers with making reservations
Sales Associate
Victoria's Secret
Fairfax , Virginia
2013.05 - 2014.08
- Carried out day-day-day duties accurately and efficiently.
- Worked in sales in fast paced and high volume store greeting and assisting customers with questions about products
- Increased sales by connecting with customers on emotional level to achieve sales goals
- Made style suggestions based on latest trends
- Executed bra and swimwear sizing for comfort and accuracy
- Operated registers and replenish merchandise on sales floor
- Worked flexible hours; night, weekend, and holiday shifts
- Opted for shorter 15 minute breaks to support team when understaffed
Cashier
Harris Teeter
Fairfax , Virginia
2012.09 - 2013.04
- Operated cash register
- Provided prompt and friendly customer service
- Maintained security and control in cash register
- Assisted bagger in loading items into cart
- Could ring up 20 items per minute
- Helped customers to vehicles
- Maintained and clean and safe work environment
Sales Associate
Claire's Boutique
Fairfax , Virginia
2010.07 - 2012.08
- Supported management team
- Surpassed average dollar sales goals often by 3-6%
- Worked flexible hours; night, weekend, and holiday shifts
- Assisted customers with inquiries regarding ear piercing care and safety
- Rung up over 400 customers per day and successfully maintained register
- Made style and accessory recommendations based on customers needs
- Locate merchandise for shoppers
- Unload boxes and stocked shelves and floor fixtures according to floor plan provided
- Fulfilled cleaning duties such as vacuuming and feather dusting
Education
Associate of Arts - Journalism
Daytona State College
Daytona Beach, FL05.2019
Skills
- Great organization, editing and styling skills
- Can utilize Adobe Indesign, Photoshop, Microsoft Office, and PowerPoint
Additional Information
- Familiar with Adobe InDesign, Photoshop, Microsoft Office, Pages, and Powerpoint.
- Currently taking online Real Estate classes with Moseley Real Estate Schools.
- Was a stay at home mother of twin boys from 2017- current
Timeline
Server
Cruisin' Cafe
2015.04 - 2016.07
Crew Member
Five Guys
2015.04 - 2016.07
Hostess
Prime Sports Bar And Grill
2014.11 - 2015.03
Sales Associate
Victoria's Secret
2013.05 - 2014.08
Cashier
Harris Teeter
2012.09 - 2013.04
Sales Associate
Claire's Boutique
2010.07 - 2012.08
Associate of Arts - Journalism
Daytona State College
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