Summary
Overview
Work History
Education
Skills
Timeline
Generic
Natalie Shaul

Natalie Shaul

Solon Springs,WI

Summary

Dynamic Billing and Insurance Specialist with a proven track record at Northern Oral and Maxillofacial Surgeons. Expert in optimizing workflow and resolving claims efficiently, showcasing strong attention to detail and adaptability. Committed to enhancing patient experiences through effective communication and continuous improvement in processes.

Overview

5
5
years of professional experience

Work History

Billing and Insurance Specialists

Northern Oral and Maxillofacial Surgeons
02.2025 - Current

Moved to billing department at Northern Oral, optimizing workflow management. Responded to patient questions on insurance pre-estimates and claims efficiently. Ensured all pre-estimates were processed prior to scheduled surgeries. Checked and updated claim statuses regularly to expedite resolutions. Reprocessed pre-estimates to correct discrepancies in submissions. Communicated with insurance providers to resolve claims and ensure proper processing.

Front Desk Receptionist

Northern Oral and Maxillofacial Surgeons
07.2023 - 02.2025

Managed incoming phone calls and responded to patient inquiries promptly. Facilitated appointment scheduling and organized patient charts for future visits. Monitored referrals from dental providers to streamline patient transitions. Ensured accurate check-in processes, including verification of registration forms and insurance information. Created a friendly atmosphere that enhanced patient experiences.

Front Desk Reception

YMCA
08.2021 - 07.2023

Guided prospective members through enrollment process while providing support for various program reservations and event planning.

Front Desk Receptionist

ZMC Hotels
03.2021 - 08.2021

Welcomed hotel guests warmly to ensure excellent initial experiences. Streamlined check-in process for efficient room assignments. Handled incoming phone inquiries, guiding guests to optimal room options. Supported guests in identifying the best deals that matched their preferences.

Education

High School Diploma -

Superior High School
Superior, WI

Skills

    Attention to detail

    Adaptability and quick learning

    Task orientation

    Collaboration and independence

    Positive mindset

    Continuous improvement

Timeline

Billing and Insurance Specialists

Northern Oral and Maxillofacial Surgeons
02.2025 - Current

Front Desk Receptionist

Northern Oral and Maxillofacial Surgeons
07.2023 - 02.2025

Front Desk Reception

YMCA
08.2021 - 07.2023

Front Desk Receptionist

ZMC Hotels
03.2021 - 08.2021

High School Diploma -

Superior High School