Natalie Shupert
614 W Indiana Ave, Upland,IN
Summary
Dynamic and compassionate professional with extensive experience in patient and client care roles, notably with Marion Health. Demonstrated ability to enhance workflow and patient experience through effective communication and teamwork. Skilled in electronic medical records and relationship building, consistently contributing to improved care quality and team productivity.
Overview
13
13
years of professional experience
Work History
Radiology Tech Assistant
Marion Health
11.2024 - Current
- Conducted patient transfers to radiology department for diagnostic services.
- Build meaningful patient interactions.
- Communicate effectively with coworkers regarding patient and patient care.
- Provide support to coworkers for optimizing workflow and productivity.
- Contribute to a positive work environment with strong interpersonal skills and proactive teamwork.
- Handle incoming calls to address requests and relay messages to appropriate staff.
- Skilled in electronic medical records.
Caregiver/Babysitter
Self Employed
01.2020 - 11.2024
- Adapted to children's moods and needs to provide emotional support.
- Cared for children by preparing meals and providing snacks.
- Developed routines to help children feel secure and comfortable.
- Organized fun activities and games to keep children engaged and entertained.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
Direct Support Professional
Comfort Keepers Home Care
01.2015 - 01.2017
- Utilized assistive devices to support patients with mobility challenges.
- Employed communication skills to build trust and rapport with patients and families.
- Monitored patients' conditions, reporting changes to healthcare professionals promptly.
- Applied de-escalation techniques to manage challenging behaviors effectively.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients with their personal hygiene requirements.
Caregiver
Bona Vista Programs
01.2012 - 01.2014
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Implemented individualized care plans to meet specific needs of clients.
- Facilitated safe administration of medications.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Education
Medical Assisting
Ross Medical Education Center
Kokomo, IN2017
Core 40 Diploma - General Studies
Lewis Cass High School
Walton, IN05.2010
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
- Workload management
Timeline
Radiology Tech Assistant
Marion Health
11.2024 - Current
Caregiver/Babysitter
Self Employed
01.2020 - 11.2024
Direct Support Professional
Comfort Keepers Home Care
01.2015 - 01.2017
Caregiver
Bona Vista Programs
01.2012 - 01.2014
Medical Assisting
Ross Medical Education Center
Core 40 Diploma - General Studies
Lewis Cass High School
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