Natalie Silverio
Laredo,TX
Summary
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Encouraged and trusting high school senior seeking to utilize people skills and communication to work in a professional environment. Hard working and fast learner as known by my successful encounter with both academics and work.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Laredo
10.2024 - Current
- Interacted pleasantly with guests to deliver quality customer service.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Processed payments on cash register and counted back bills and change to patrons.
- Stocked shelves and cases with new or transferred items.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Scrubbed and polished counters to remove debris and food.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Packed fast food products in approved containers, cups, and bags.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Salesperson
Fleamarkets
Laredo, TX
08.2023 - 02.2024
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Collaborated with team members to develop effective sales plans.
- Identified customer needs by asking questions and advising on best solutions.
- Developed and implemented strategies to meet sales quotas.
- Developed key customer relationships to increase sales.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Education
High School Diploma -
Dr Leo Cigarroa High School
Laredo, TX05-2025
Skills
- Reliability and punctuality
- State regulations
- Radar system operations
- Task prioritization
- Telephone etiquette
- Taking orders
- Positive company representation
- Store opening and closing
- Equipment maintenance
- Visual communication
- Multitasking and organization
- Safety
- Attention to detail
- Problem-solving
- Self-discipline
- Safety awareness
- Time management
- Heavy lifting
- Sanitizing
- Integrity and honesty
- Drive-thru operations
- Leadership qualities
- Teamwork and collaboration
- Basic math
- Interactive communication skills
- Team contributions
Timeline
Crew Member
McDonald's
10.2024 - Current
Salesperson
Fleamarkets
08.2023 - 02.2024
High School Diploma -
Dr Leo Cigarroa High School