Natalie Skoglund
Brighton,CO
Summary
Experienced insurance professional with 25-year career assessing and determining liability, coverage investigation and negotiating settlements with and without counsel. Detail-oriented, observant, and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sr. Casualty Adjuster
Allstate Insurance Company - Market Claims Office
Lone Tree, CO
12.1997 - 07.2021
- Interpreted policy provisions, endorsements, and applicable laws to determine the extent of insurance coverage.
- Conduct injury investigations, gather all evidence supporting the claim to determine liability and move toward claim evaluation and resolution
- Negotiate settlements with and without counsel
- Provide depositions when necessary
- Identify and resolve complex issues within a claim regarding coverage and payout
Education
Associate of Applied Science - Executive Office Administration
Parks College
Thornton, CO08-1994
High School Diploma -
Iver C. Ranum
05-1989
Skills
- Claims Processing
- Decision-Making
- Relationship Building
- Coverage Assessment
- Settlement Negotiations
- Policy Investigations
- Team Collaboration
- Liability Determination
- Claim Form Analysis
- Critical Thinking
- Active Listening
- Claims Evaluation
- File and Record Management
- Client Interviewing
- Policy Analysis
- Evidence Collection
- Customer Service and Support
- Payment Processing
- Interviewing Techniques
- Coaching and Mentoring
- Fraud Identification
- Claims Investigation
- Records Review
- Allocating Claims
- Settlement Negotiation
- Coverage Determination
Affiliations
- Currently volunteer at From His Hands Food Bank
Certification
- Licensed Adjuster in the states of Wyoming and Texas
Timeline
Sr. Casualty Adjuster
Allstate Insurance Company - Market Claims Office
12.1997 - 07.2021
Associate of Applied Science - Executive Office Administration
Parks College
High School Diploma -
Iver C. Ranum
- Licensed Adjuster in the states of Wyoming and Texas
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