Opening and closing procedures
- Assisted in visual merchandising to enhance product displays and attract customers.
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new team members on sales techniques and customer service.
- Managed cash handling procedures and performed accurate register operations.
- Provided exceptional customer service to resolve inquiries and enhance shopping experience.
- Monitored inventory levels and coordinated restocking processes as needed.
- Led team meetings to discuss sales goals, promotions, and performance updates.
- Collaborated with management to implement loss prevention strategies effectively.
- Assisted in the training of new key holders and staff members on company policies and procedures.
- Conducted daily store walks to inspect store operations and customer service levels.
- Managed inventory levels through cycle counts and physical inventories as needed.
- Reviewed daily sales reports for accuracy and made recommendations for improvement where applicable.
- Provided support to Store Manager in developing strategies for sales growth and cost reduction initiatives.
- Supervised team members in opening, closing procedures including bank deposits, safe counts.
- Utilized coaching skills to motivate staff members towards reaching individual goals.
- Maintained store security by monitoring alarms, locks, cameras, and access control systems.
- Assisted customers with product selection information and resolving complaints in a timely manner.