Summary
Overview
Work History
Skills
Timeline
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Natalie Smith

Edmond,OK

Summary

Experienced business and people manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building strong teams and managing a variety of operations. Background in small to mid-sized operations, fledgling technology/product development, business expansion and small-scale turnarounds, on-site and remote leadership. Practical, experienced-based leadership style, balanced with open, flexible philosophy.

Overview

11
11
years of professional experience

Work History

Interim CEO/Product Development Manager

Artemis Holdings
04.2022 - Current
  • Established foundational processes for product development for a women's health application.
  • Directed concept design, feature definitions and production support.
  • Managed partnerships and strategic business and fundraising relationships.
  • Documented user stories, specifications, and product features into detailed work order.
  • Maintained internal product knowledge database.
  • Developed product documentation.
  • Monitored market trends and competitor performance.
  • Coordinated design meetings and decisions with internal and external stakeholders.
  • Directed planning and budgeting efforts.

Chief Operating Officer

Odeon, Inc.
04.2018 - 05.2022
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Identified and pursued business development opportunities to grow organization and increase revenue (to incl. fundraising).
  • Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Represented organization at external meetings and events to promote and build relationships with key stakeholders.
  • Managed financial, operational and human resources to optimize business performance.

Director of Talent & Branding

LBRY
08.2017 - 06.2018
  • Converted content creators into LBRY publishers, and negotiated for or otherwise procured content.
  • Developed relationships tactical to the LBRY mission, and exploited possible business dev opportunities.
  • Designed/facilitated optimal customer experience, collaborating with LBRY team to ensure creator success, effective support, and productive relationship strengthening.
  • Developed employment branding strategy for internal/external implementation and marketing.
  • Supported talent acquisition goals with employment branding/passive recruit strategy ad needed by hiring managers.
  • Developed and implemented LBRY talent management & development strategy; w/focus on scalable best practices.
  • Collaborated with managers to identify and address employee relations issues.

Senior Corporate Recruiter

Freelance And Agency
12.2012 - 10.2018
  • Spent over a year in the Corporate division of Hire Alliance in Bedford, NH, focused on the hiring needs of large corporations in the Greater Boston Area.
  • Worked as a freelance corporate recruiter, aiding in-house recruiters at mid-sized to large businesses to create and implement short and long-term hiring plans.
  • Built and managed an ocean of relationships for the purpose of leveraging information and referrals to connect passive or active job seekers and companies in need of talent.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Developed recruiting strategies to identify qualified candidates and build network.

Director of Operations

Modern Otoacoustics
12.2012 - 01.2016
  • Grew primary practice location via process and customer care improvements and aggressive, targeted marketing plans.
  • Oversaw expansion into second location from site identification, complete remodel of space from drywall out, and marketing efforts ahead of successful grand opening.
  • Maintained close relationships with industry reps and negotiated for preferential product pricing and marketing campaign cost-sharing.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

Skills

  • Complex Problem-Solving
  • Discovering and Evaluating Processes
  • Process improvement planning, plan implementation, and buy-in/adherence strategy
  • High Level Relationship Management and Partnerships
  • Fundraising and Investor Relations/Communication
  • Branding (Internal, External, Employment, etc)

Timeline

Interim CEO/Product Development Manager

Artemis Holdings
04.2022 - Current

Chief Operating Officer

Odeon, Inc.
04.2018 - 05.2022

Director of Talent & Branding

LBRY
08.2017 - 06.2018

Senior Corporate Recruiter

Freelance And Agency
12.2012 - 10.2018

Director of Operations

Modern Otoacoustics
12.2012 - 01.2016

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