Natalie Snyder
Ceres,CA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Kohl's Department Store. Leveraged strong communication skills and process improvement acumen to streamline operations, achieving significant efficiency gains. Recognized for exceptional work ethic and attention to detail, excelling in fast-paced environments. Skilled in financial transactions and customer care, consistently delivering positive outcomes.
Overview
8
8
years of professional experience
Work History
Customer Service
DD's Discount Store
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
Customer Service
Walmart
10.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Customer Service
Kohls Department Store
10.2018 - 01.2019
- Enhanced patient satisfaction by providing efficient and professional customer service.
- Managed daily operations, ensuring smooth workflow and top-quality customer service.
- Welcomed and greeted guests and delivered outstanding customer service.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
House Cleaner
A+Cleaning Service
06.2016 - 06.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Education
High School Diploma -
Argus High School
Ceres, CA06.1995
Skills
- Customer Service Process Improvement
- Strong customer service
- Customer service and care
- Customer service understanding
Timeline
Customer Service
DD's Discount Store
05.2023 - Current
Customer Service
Walmart
10.2022 - 04.2023
Customer Service
Kohls Department Store
10.2018 - 01.2019
House Cleaner
A+Cleaning Service
06.2016 - 06.2017
High School Diploma -
Argus High School
Similar Profiles
Monica GarciaMonica Garcia
Retail Sales Associate at DD's Discount StoreRetail Sales Associate at DD's Discount Store
Jade Bliss GuidryJade Bliss Guidry
Sales Associate at DD's Discount StoreSales Associate at DD's Discount Store
Gabriel CruzGabriel Cruz
Store Protection Specialist (SPS) at DD's Discount StoreStore Protection Specialist (SPS) at DD's Discount Store
Mariela ZepedaMariela Zepeda
Merchandise Stock Associate at DD's Discount StoreMerchandise Stock Associate at DD's Discount Store
Jonathan RomoJonathan Romo
Service Clerk at Cost LessService Clerk at Cost Less