Summary
Overview
Work History
Education
Skills
Interests
Timeline
Cashier

Natalie Spencer

Tallahassee,FL

Summary

Dynamic and dedicated cashier with proven expertise in cash handling and customer service excellence at Sam's Club. Recognized for building strong customer relationships and enhancing satisfaction through effective communication and teamwork. Committed to maintaining a clean and organized environment while efficiently processing transactions and resolving inquiries.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

12
12
years of professional experience

Work History

Cashier

Sam's Club
03.2024 - Current
  • Processed transactions accurately using point-of-sale systems.
  • Assisted customers with locating products and answering inquiries.
  • Maintained clean and organized checkout area, ensuring compliance with store policies.
  • Collaborated with team to improve customer service and satisfaction.
  • Conducted price checks and resolved discrepancies efficiently.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

Walmart
11.2021 - 08.2023
  • Monitored inventory levels at cash register, restocking as necessary to ensure availability.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Applied company protocols for handling returns and exchanges promptly.

Food Server

Tallahassee Memorial Hospital
07.2018 - 09.2021
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Assisted in training new servers on menu knowledge and service standards.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Collaborated with team members to optimize food preparation processes, reducing service time during peak hours.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
  • Served food according to temperature, safety, and presentation guidelines.
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.

Cashier

KFC
09.2013 - 07.2018
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Trained new employees on register operations and customer interaction techniques.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Increased sales of promotional items by informing customers about current offers.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

GED -

Leon High
Tallahassee, FL
09-1990

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Team collaboration
  • Customer relations
  • Written and verbal communication
  • Order taking
  • Cash register operation
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Cash drawer balancing
  • Order packaging

Interests

  • Cooking
  • DIY and Home Improvement
  • Reading
  • Fashion and Style

Timeline

Cashier

Sam's Club
03.2024 - Current

Cashier

Walmart
11.2021 - 08.2023

Food Server

Tallahassee Memorial Hospital
07.2018 - 09.2021

Cashier

KFC
09.2013 - 07.2018

GED -

Leon High

Similar Profiles

CREATE PROFILE
Natalie Spencer