Natalie Squires
Phoenix,AZ
Summary
Dynamic COTA/L with extensive experience at Encompass Health, excelling in patient care coordination and rehabilitation. Proven expertise in documentation and customer service, enhancing patient independence through tailored interventions. Recognized for innovative problem-solving and collaboration within interdisciplinary teams, ensuring optimal outcomes for diverse patient populations. Committed to continuous professional development and high-quality care. Clinically trained professional skilled in assisting patients and clinicians as well as performing variety of administrative and clerical tasks. Experience in setting appointments, answering patient questions, managing patient accounts and maintaining office inventory. Easily multi-tasks in fast-paced environments. Bilingual with excellent interpersonal communication skills and cultural awareness. Compassionate and skilled Occupational Therapy Assistant with background in providing support to patients of all ages seeking to regain independence and improve daily living skills. Have experience in developing and implementing therapeutic plans under supervision of occupational therapists, adapting activities to meet individual patient needs. Strengths include strong communication skills, ability to motivate patients, and proficiency in documenting progress. Contributed positively to patient recovery outcomes by effectively collaborating with healthcare teams and providing empathetic care.
Overview
25
25
years of professional experience
1
1
Certification
Work History
COTA/L
Arizona Autism
Phoenix, AZ
10.2023 - Current
- Assisting children with activities of daily living such as eating, dressing, grooming, cognitive, attention to tasks, fine motor skills, and sensory
- Assisting in the management, treatment, and assessment of patient care coordination in the patient's home
- Maintaining written reports and records on interventions
- Assisting OT to instruct and educate families
- Providing with home care activities on a weekly basis for families and children
- Monitoring child's progress and adjusting treatments accordingly
- Demonstrating a team approach with clients as much as possible
- Exhibiting friendly interaction with family, children, caregivers, and staff
- Maintained accurate records of all services provided including progress notes, daily logs, evaluation forms.
- Collaborated with other members of the interdisciplinary team to coordinate care plans.
- Promoted self-care skills by providing education on proper body mechanics and strategies for energy conservation.
- Documented assessments, treatment goals and patient's progress using standardized note writing format.
- Utilized assistive technology devices such as wheelchairs or computer software programs as needed.
- Taught patients to care for and use adaptive equipment.
- Provided individualized interventions to promote functional independence and optimize the quality of life.
- Provided proper ambulation support to patients in need of mobility assistance.
- Incorporated family involvement into treatment plans when necessary.
- Implemented patient treatment plans as established by licensed occupational therapists in support of patient goals.
- Monitored progress over time and made appropriate modifications to treatment plans accordingly.
- Ensured a safe environment by utilizing infection control protocols.
- Coordinated transition planning from hospitalization or rehabilitation back into the community setting.
- Treated patients using established treatment plan under supervision of occupational therapists.
- Facilitated therapeutic activities such as exercises and sensory integration techniques.
- Promoted independence in activities of daily living by suggesting adaptions to activities.
- Partnered with rehabilitation team to develop programming addressing capabilities of each patient.
- Instructed patients and families on skills, techniques and exercises for at-home rehabilitation.
- Treated patients to improve fine motor and movement skills.
- Attended continuing education courses related to occupational therapy practices and procedures.
- Selected, modified and customized adaptive equipment and assistive technology for patients.
- Conducted home visits to assess living environment for potential hazards or barriers to independent functioning.
- Developed a library of resources for patients and their families.
- Monitored patient rehabilitative activities for proper execution and offered encouragement.
- Participated in and supported in-service education and other departmental programs.
- Provided instruction in compensatory strategies designed to improve performance in daily living tasks.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated a variety of machinery and tools safely and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Utilized various software and tools to streamline processes and optimize performance.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
Business Owner
NATALIE SQUIRES BUSINESS OWNER
Phoenix, AZ
01.2000 - Current
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Advised clients on post-treatment care and recommended follow-up sessions as needed.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Performed deep muscle, hot stone, prenatal and other types of massage and treatments.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Used hot stone massage to relieve deep pressure, pain and buildup of toxins.
- Safeguarded client experience, maintaining confidentiality and upholding commitment to safety.
- Utilized aromatherapy and other complementary therapies to enhance the massage experience and promote overall wellness.
- Managed scheduling and appointments using various software platforms to ensure efficient time management.
- Upheld strict confidentiality and privacy standards, respecting client information and personal health data.
- Organized and maintained full schedule of appointments with clients of different ages and physical needs.
- Customized treatment strategies based on patient body composition, goals and comfort.
- Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Applied knowledge of anatomy, physiology, and kinesiology to inform massage techniques and avoid contraindications.
- Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
- Assessed soft tissue condition, joint quality and function, muscle strength and range of motion.
- Cleaned table and space between appointments to protect client health.
- Ensured compliance with local, state, and federal regulations regarding massage therapy practice.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Ensured compliance with all local laws and regulations related to the business operations.
COTA/L
ENCOMPASS HEALTH/HEALTHSOUTH REHABILITATION INSTITUTE
Tucson, AZ
07.2012 - 10.2023
- Highly trained in many rehabilitation programs and treatments designed to meet the needs of specific conditions for each individual patient
- Stroke, Amputations, Arthritis, Brain Injury, Spinal Cord injury, Hip fractures, Joint replacement, Multiple Trauma, Neurological Disorders, Other Orthopedic Injuries and Conditions
- Highly trained in advance technology-driven tools, REO, Perambulator, Bioness, Experia, Hand Mentor, Interactive Metronome, SaeboFlex, BIO DEX, and Smartstep
- Special trained as Clinician 1 and Clinician Specialist 1
- STOP Champion
- Maintained accurate records of all services provided including progress notes, daily logs, evaluation forms.
- Documented assessments, treatment goals and patient's progress using standardized note writing format.
- Collaborated with other members of the interdisciplinary team to coordinate care plans.
- Promoted self-care skills by providing education on proper body mechanics and strategies for energy conservation.
- Designed home exercise programs based on each patient's specific needs.
- Adhered to federal regulations regarding reimbursement policies for occupational therapy services.
- Utilized assistive technology devices such as wheelchairs or computer software programs as needed.
- Taught patients to care for and use adaptive equipment.
- Provided individualized interventions to promote functional independence and optimize the quality of life.
- Provided proper ambulation support to patients in need of mobility assistance.
- Incorporated family involvement into treatment plans when necessary.
- Implemented patient treatment plans as established by licensed occupational therapists in support of patient goals.
- Assisted professionals in evaluating program effectiveness and assessing patient progress.
- Monitored progress over time and made appropriate modifications to treatment plans accordingly.
- Ensured a safe environment by utilizing infection control protocols.
- Coordinated transition planning from hospitalization or rehabilitation back into the community setting.
- Treated patients using established treatment plan under supervision of occupational therapists.
- Participated in case conferences and staffings with other healthcare professionals to discuss patient progress and plan for future treatments.
- Facilitated therapeutic activities such as exercises and sensory integration techniques.
- Instructed patients in the use of adaptive equipment.
- Promoted independence in activities of daily living by suggesting adaptions to activities.
- Partnered with rehabilitation team to develop programming addressing capabilities of each patient.
- Instructed patients and families on skills, techniques and exercises for at-home rehabilitation.
- Treated patients to improve fine motor and movement skills.
- Attended continuing education courses related to occupational therapy practices and procedures.
- Selected, modified and customized adaptive equipment and assistive technology for patients.
- Implemented post-discharge plans and outpatient care plans.
- Completed comprehensive assessments to evaluate and identify patient needs, goals, and objectives.
- Conducted home visits to assess living environment for potential hazards or barriers to independent functioning.
- Developed a library of resources for patients and their families.
- Monitored patient rehabilitative activities for proper execution and offered encouragement.
- Participated in and supported in-service education and other departmental programs.
- Provided instruction in compensatory strategies designed to improve performance in daily living tasks.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Identified needs of customers promptly and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
Education
Associate degree in Allied Health Science - Occupational Therapy Assistant
Brown Mackie College-Tucson
Tucson, AZ01.2016
Certificate in PCT -
Tucson College
Tucson, AZ01.2012
Certified in Massage Therapy -
Desert institute of the Healing Arts
Tucson, AZ01.1997
High School Diploma -
Winter High School
Skills
- Microsoft Office
- Customer Service
- Business Development
- Documentation
- Training
- Home Health
- Rehab
Certification
- Occupational Therapy Assistant, 04/01/16, 04/30/22
- Licensed Massage Therapist, 03/01/97, 03/31/22
- Patient Care Technician, 05/01/12, Present
- Certified Nursing Assistant (CNA), 03/01/12, 03/31/19
- NBCOT license
- Basic Life Support
Personal Information
Title: COTA
Additional Information - Core Competencies
- Patient Supervision
- Medical Records Software
- HIPAA Compliance
- Reliable and Dependable
- Assisting in ADLs
- Cleaning & Sanitation
- Patient Transport
- Customer Service
- Ambulation
- Vital Signs
- Data Entry
- Computer literate
- Inventory Management
- Basic Safety Standard
- ROM Exercises
Languages
English
Professional
Timeline
COTA/L
Arizona Autism
10.2023 - Current
COTA/L
ENCOMPASS HEALTH/HEALTHSOUTH REHABILITATION INSTITUTE
07.2012 - 10.2023
Business Owner
NATALIE SQUIRES BUSINESS OWNER
01.2000 - Current
Associate degree in Allied Health Science - Occupational Therapy Assistant
Brown Mackie College-Tucson
Certificate in PCT -
Tucson College
Certified in Massage Therapy -
Desert institute of the Healing Arts
High School Diploma -
Winter High School
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