Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Staubus

Pinole,CA

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

9
9
years of professional experience

Work History

Business Manager

Perfection Painting Company
03.2013 - 01.2020
  • Streamlined business processes by implementing new project management tools and techniques.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Graduate Tutor

West Contra Costa Unified School District
03.2011 - 03.2012
  • Enhanced student comprehension by incorporating relatable real-life examples in tutoring sessions.
  • Increased student retention rates by developing personalized study plans for each individual.
  • Collaborated with fellow tutors to share best practices and continuously refine tutoring techniques.
  • Identified gaps in students'' knowledge through regular assessments and tailored tutoring sessions accordingly.
  • Adapted teaching methods to accommodate different learning styles, ensuring full comprehension among diverse groups of students.
  • Communicated regularly with professors to stay updated on course content and adjust tutoring strategies as needed.
  • Contributed to the development of departmental resources such as study guides, exam preparation materials, and handouts for use across multiple courses.
  • Actively participated in team meetings, contributing valuable input towards the improvement of overall graduate tutor services offered at the institution.
  • Offered specialized assistance in the areas of research and writing, guiding students through the process of crafting high-quality papers and presentations.

Education

Bachelor of Arts - Writing

San Francisco State University
San Francisco, CA
06.2009

Associate of Arts - English Composition

Middle College High School
San Pablo, CA
06.2001

High School Diploma -

Middle College High School
San Pablo, CA
06.2001

Skills

  • Partnership Development
  • Contract Management
  • Strategic Planning
  • Financial Oversight
  • Client Relationship Management
  • Employee Management
  • Operations Management
  • Documentation and Reporting
  • Analytical Thinking

Timeline

Business Manager

Perfection Painting Company
03.2013 - 01.2020

Graduate Tutor

West Contra Costa Unified School District
03.2011 - 03.2012

Bachelor of Arts - Writing

San Francisco State University

Associate of Arts - English Composition

Middle College High School

High School Diploma -

Middle College High School

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Natalie Staubus