Natalie Stein
Lemon Grove,CA
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Hospitality/ Waitress/ Front Of House
Cali BBQ
01.2024 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Bussed and reset tables to keep dining room and work areas clean.
Front desk receptionist
Luis and Sons Tires
01.2021 - 08.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High school diploma -
Grossmont High School
06.2022
Skills
- Customer service skills
- Speed and efficiency
- Multitasking
- Communication skills
- Good level of literacy and numeracy
- Friendly personality
- Enthusiasm to develop new skills
- Greeting guests
- Team Collaboration
- Cleanliness
- Safe Food Handling
- Cash Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hospitality/ Waitress/ Front Of House
Cali BBQ
01.2024 - 06.2024
Front desk receptionist
Luis and Sons Tires
01.2021 - 08.2021
High school diploma -
Grossmont High School