Natalie Stewart
Bolingbrook,IL
Summary
Dedicated Quality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Quality Manager
Duraco Specialty Materials
11.2020 - Current
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Established procedures for inspection and testing of incoming raw materials, components and finished products prior to shipment.
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
- Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality are maintained throughout the design phase.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Managed company onboarding processes, interviewing and selecting new quality assurance personnel.
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
Quality Manager
Westell Technologies
04.2019 - 11.2020
- Maintain Documents/Work Instructions, Maintain ISO 9001 and TL9000 Certifications, Internal Auditor for ISO 9001 and TL 9000, Handle all customer and supplier complaints, Maintain database with metrics analyzing quality of production
Quality Engineer
Pres-On Corp.
11.2017 - 04.2019
- Maintain Documents/Work Instructions, FAI, Conduct Incoming and In-process Inspection, Conduct all 3rd Party Audits, Customer Regulatory Forms, Train Employees on Quality Procedures and work instructions, Maintain documentation database for ISO documents/work instructions, FMEA/PPAP
Quality Manager
Sun Process Converting
02.2012 - 10.2017
- Manage all quality issues, Manage and process all CAR/SCAR, Implement Engineering changes when needed, Manage all ISO 9001 Internal Audits, Coordinator for all outside quality audits, Train all employees on Quality procedures and work instructions, Write work instructions and safety instructions, Manage all Preventive Actions
Quality Control Technician
Henkel Corporation
03.2005 - 10.2011
- Make adjustments to bring adhesive into better quality, Implement ideas to enhance the performance of product, Data entry of all batches made, Rework Coordinator, Conduct Calibration of Laboratory Equipment, Competent in Customer Complaint Responding and Root Cause Analysis, Manage customer complaint/corrective action database, Compose BOMS and routings for facility, Manage scrap, 5S auditor
Quality Control Technician
Rohm and Haas Company
06.2004 - 03.2005
- Conduct several test to confirm quality of products using wet chemical techniques, Work with production team to design more efficient ways to conduct tests and control product quality
Education
Bachelor of Science - Chemistry
Quincy University
Quincy05.2004
Skills
- Internal Auditor
- PPAP
- Calibration
- Root Cause Analysis
- Documentation Control
- Team Training
- Problem-Solving Abilities
- Compliance Monitoring
- Regulatory Compliance
- Familiarity With Quality Standards
- Operation Monitoring
- SOP Development
- Quality Processes
- First Article Inspection
- Internal Auditing
- Certified Quality Auditor
Certification
Certified ISO9001 Internal Auditor
Timeline
Quality Manager
Duraco Specialty Materials
11.2020 - Current
Quality Manager
Westell Technologies
04.2019 - 11.2020
Quality Engineer
Pres-On Corp.
11.2017 - 04.2019
Quality Manager
Sun Process Converting
02.2012 - 10.2017
Quality Control Technician
Henkel Corporation
03.2005 - 10.2011
Quality Control Technician
Rohm and Haas Company
06.2004 - 03.2005
Bachelor of Science - Chemistry
Quincy University
Certified ISO9001 Internal Auditor
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