Natalie Strube

• Collaborated with vendors to ensure timely delivery of merchandise.
• Built effective partner store relationships to improve customer satisfaction.
• Researched new products to determine potential success in assigned stores.
• Conducted regular inventory checks to maintain accurate stock levels.
• Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
• Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
• Generated reports detailing current stock levels, sales figures, markdown information.
• Analyzed inventory levels and made adjustments accordingly for maximum profitability.
• Created merchandising plans based on customer buying habits and trends in the industry.
• Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
• Monitored weekly, monthly and quarterly achievement goals.
• Monitored stock to maintain sufficient quantity of featured product.
• Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
• Worked effectively in team environments to make the workplace more productive.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Utilized various software and tools to streamline processes and optimize performance.

Operate Bosanova. Download Purchase Orders for trucks. Run tickets as needed. Maintain stock numbers. Use Excel Spreadsheets to create and update company information. Use of Microsoft Office and Excel. Operate label printer, copier and fax as needed. Contact distributors and buyers to move merchandise. Receive phone calls to schedule deliveries into the warehouse.

• Collaborated with other departments to resolve issues regarding incorrect data entries.
• Updated existing records with new or revised information as needed.
• Verified accuracy and completeness of data entry into the database system.
• Followed up on pending tasks until completion.
• Performed data entry from paper documents, emails, and other sources into computer systems.
• Entered data into spreadsheets, documents and databases with high accuracy rate.
• Reviewed existing information for accuracy and made necessary corrections.
• Researched and obtained further information for incomplete documents.
• Worked effectively in team environments to make the workplace more productive.
• Worked with cross-functional teams to achieve goals.

Responsible for entering orders into the MCS and SAP Systems. Update the late truck reports in Excel Spreadsheet. Track the weekly Deli movements. Filing & Clerical responsibilities. Use of Microsoft Excel to determine which warehouse the products would be coming out of.

Responsible for answering and handling incoming calls through the queue. Have knowledge of all CTC Services and products available. To retain the customers from leaving the company's services. Resolve billing issues and handle customer complaints. Keep the situation from being escalated to the supervisors. Remove the service upon customer request if cant resolve the issue or get customer satisfied. Enter in adjustments into the billing system for customer credits. Use of AS-400 to process the information for the customer.

Managing money, check and credit card transactions. Assisted customer with purchasing of cellular phones, accessories and complaints with faulty merchandise. Assisted with the billing questions and errors. Corrected the issues for the customer to retain business.