Natalie Sutton
Milford,MI
Summary
Highly motivated with extensive sales and customer service experience. An outgoing professional with experience at many levels of consumer package goods companies. Hardworking employee enthusiastic about opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Chiropractic Assistant
Legacy Family Chiropractic
Walled Lake, MI
04.2022 - Current
- Direct patients to exam rooms, fielded questions and prepared for physician examinations.
- Perform thermoscans, x-rays and initial consultation of patients.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Scheduled patient appointments, manage patient files and work with insurance companies to check benefits.
Sales Lead
White House Black Market
Novi, MI
10.2020 - Current
- Work with other managers, to set daily, weekly and monthly sales goals using KPI.
- Used POS system to process sales, returns, online orders and gift card activations.
- Work directly with customer offering top-notch, personal service to boost sales and customer satisfaction.
- Create weekly email communication with customers, perform calling campaigns and changing of in-store sales promotion.
Administrative Assistant- Part Time
Sporttech
Milford, MI
05.2014 - 10.2020
- All administrative activities and client relationship management.
- Bill paying, invoicing, payroll, and balancing accounts.
- Track, update and process orders
Sales Analyst
Johnson & Johnson
Farmington Hills, MI
10.2000 - 01.2002
- Worked for the Sales and Logistics subsidiary on the 2 largest accounts: Kmart and Walmart
- Gathered, organized and analyzed data, resolved discrepancies and modeled information.
- Supported the key account managers providing sales, inventory and special promotion tracking.
- Six sigma training towards a green belt
Merchandiser
Crossmark
Troy, MI
06.1998 - 10.2000
- Developed relationships with store managers to facilitate with POG resets, special promotions, POS displays, product placement and inventory integrity.
- Was promoted after 6 months to work directly with manufacturers and generate new clients.
- Presented sales and inventory data, along with customer needs analysis to sales reps.
- Worked directly with retail chains such as Kmart, Target, Walmart, Meijer, Rite-Aid and CVS.
Education
Bachelor of Science - International Business
University of Michigan
Ann Arbor, MICertified Holistic Health Practitioner - Holistic Health
Trinity School of Natural Health
Warsaw, IN05.2022
Skills
- Excellent customer service communication skills
- Merchandising expertise and product promotions
- Inventory management
- Account management
- QuickBooks and other accounting skills
- Microsoft office and Google docs
- Ability to work in fast-paced environment with time sensitive deadlines
- Organized, efficient with strong attention to detail
- Willing to learn new skills and systems
Timeline
Chiropractic Assistant
Legacy Family Chiropractic
04.2022 - Current
Sales Lead
White House Black Market
10.2020 - Current
Administrative Assistant- Part Time
Sporttech
05.2014 - 10.2020
Sales Analyst
Johnson & Johnson
10.2000 - 01.2002
Merchandiser
Crossmark
06.1998 - 10.2000
Bachelor of Science - International Business
University of Michigan
Certified Holistic Health Practitioner - Holistic Health
Trinity School of Natural Health
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