Versatile and empathetic professional with a proven track record at Ark Valley Orthotics and Prosthetics, excelling in organization and interpersonal skills. Mastered patient communication and document management, enhancing office efficiency and patient satisfaction. Demonstrates a unique blend of creative design and empathy, ensuring a welcoming environment and meticulous attention to detail.
• Managed incoming and outgoing shipments, including receiving, organizing, and preparing packages for delivery.
• Maintained a well-organized office by restocking inventory, shredding sensitive documents, and overseeing seasonal decorations (e.g., assembling and dismantling Christmas displays).
• Ensured timely patient communication by scheduling appointments, confirming arrivals of orthotics and prosthetics, and making reminder phone calls.
• Provided front desk support, including welcoming patients, checking them in, escorting them to exam rooms, and recording vital measurements (height and weight).
• Operated phone systems, scheduled appointments, and answered inquiries with professionalism.
• Processed and organized paperwork, faxed orders, and ensured accurate documentation.
• Assisted with production tasks, such as sewing Velcro strips on orthotics, grinding pads, and sealing casts.
• Prepared meals and ensured they met the preferences and dietary needs of the household.
• Organized and optimized storage areas for functionality and accessibility.
• Maintained cleanliness and order in main living spaces to create a welcoming and comfortable environment.
• Conducted minor home repairs, including fixing cabinets and replacing protective pads on cabinet doors.
• Provided attentive and compassionate childcare for two young boys, including one with autism, ensuring their safety, engagement, and emotional well-being.