Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Taylor

Kenai,AK

Summary

Dynamic professional with a proven track record at Powerplay Pulltabs, excelling in mental agility and exceptional customer service. Leveraged advanced game knowledge and eye-hand coordination to enhance gameplay security and guest satisfaction. Skilled in problem-solving and multitasking, consistently achieving efficient, high-quality outcomes in fast-paced environments. Demonstrated reliability and excellent communication, fostering strong relationships with a diverse clientele. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Card Dealer

Powerplay Pulltabs
11.2023 - Current
  • Made accurate and clear chip and cash transactions.
  • Participated in ongoing training programs to improve skills and enhance job performance levels.
  • Proactively identified potential security risks during gameplay, reporting suspicious activity promptly to management.
  • Applied probability, statistical theory and other advanced mathematical concepts.
  • Assisted new players with learning game rules and strategies, enhancing their overall experience.
  • Supported a diverse clientele by effectively communicating across language barriers when necessary.
  • Developed strong rapport with guests by providing exceptional service and engaging in friendly conversation.

Front Desk Receptionist

Bear Naked Tan
10.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Grocery Stocker

Safeway
09.2021 - 08.2023
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Answered customer questions and provided detailed product information.
  • Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
  • Facilitated timely product rotation, ensuring freshness and minimizing waste.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
  • Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
  • Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Ensured accurate pricing of products through diligent label verification during stocking procedures.
  • Maintained effective team member communication.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted in inventory management, performing regular audits to ensure accurate stock levels.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Reduced out-of-stock instances through diligent monitoring of inventory levels and timely restocking efforts.
  • Participated in seasonal resets, rearranging store layouts according to planograms for improved customer navigation experiences.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Education

High School Diploma -

Kenai Alternative
Kenai, AK
05.2014

Skills

  • Game knowledge
  • Memory retention
  • Eye-hand Coordination
  • Mental agility
  • Excellent customer service
  • Stress Tolerance
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Guest service
  • Goal Setting
  • Conflict Mediation

Timeline

Card Dealer

Powerplay Pulltabs
11.2023 - Current

Front Desk Receptionist

Bear Naked Tan
10.2023 - Current

Grocery Stocker

Safeway
09.2021 - 08.2023

High School Diploma -

Kenai Alternative
Natalie Taylor