Natalie Taylor
Los Angeles,CA
Summary
Proven leader and dedicated professional, leveraging exceptional customer service and cash handling skills honed at Royal House Of Wraps and various retail positions. Expert in enhancing customer satisfaction and streamlining operations, leading to significant brand growth. Skilled in fostering customer loyalty and managing financial transactions, ensuring a seamless and positive experience for all.
Overview
2026
2026
years of professional experience
Work History
Server
Seville
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Sales Associate
Bath & Body Works
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Gap
Sales Associate
Polkadots And Moonbeams
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
CEO
Royal House Of Wraps
11.2015 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
Education
Associates Degree In Liberal Arts - Liberal Arts And Sciences
Long Beach City College
Long Beach, CA06.2004
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
Languages
Spanish
Elementary
French
Elementary
Timeline
Sales Associate
Polkadots And Moonbeams
08.2023 - Current
CEO
Royal House Of Wraps
11.2015 - Current
Server
Seville
Sales Associate
Bath & Body Works
Sales Associate
Gap
Associates Degree In Liberal Arts - Liberal Arts And Sciences
Long Beach City College
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