Creative team player with a strong fashion background combined with a motivational and encouraging style. Talented trainer, problem-solver, and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and a positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Visual Merchandiser
Nordstrom
Novi, MI - Chicago, IL - Troy, MI
03.2023 - Current
Enhance store sales by creating visually appealing and strategically placed product.
Collaborate with department management to develop seasonal merchandising strategies for optimal customer engagement.
Increased customer traffic through effective window displays that showcased new products and promotions.
Analyze sales data to identify trends and adjust visual merchandising plans, maximizing revenue potential.
Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
Develop planograms based on best-selling products, optimizing merchandise visibility and accessibility for shoppers.
Design eye-catching displays throughout the store.
Propose new ideas and concepts to enhance merchandise displays.
Support successful execution of in-store lighting.
Partner with DM and ADM to uphold, guide, coach, and maintain all visual standards.
Assist with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
Provide a high level of accuracy and attention to detail.
Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
Created floor plans and executed moves for the yearly anniversary sale.
Managed installation of visual merchandising displays, urging the team to with speed and accuracy.
Oversaw: Kids, Kids Shoes, Nike pop-up, Women's Contemporary, Women's POV, Women's Plus, Dresses, Accessories/ Jewelry/Handbags, Beauty and Young adult
Store Sales Associate
Taylor Reese Boutique
Grosse Pointe, MI
08.2021 - 02.2022
Assisted customers in finding the perfect product for their needs.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Prepared merchandise for the sales floor by pricing or tagging.
Merchandised store and display windows.
Created and maintained the store website.
Styled mannequins according to new products and changing seasons.
Customer Service Team Leader
Cabelas
Chesterfield, MI
12.2020 - 08.2021
Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
Mentored new hires, guiding them to ensure their successful integration into the team.
Collaborated with management to develop strategies aimed at improving overall team performance.
Reviewed individual performance metrics, offering constructive feedback and coaching to drive continuous improvement.
Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
Assisted with pricing questions, inventory availability, and changes to existing orders and shipping information.
Opened and closed the store as well as monitored shift changes to uphold successful operations strategies and maximize business success.
Clothing Sales Associate
Cabelas
Chesterfield, MI
10.2020 - 12.2020
Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
Replenished product to floor per merchandising guidelines.
Assisted with seasonal floor merchandising moves.
Assisted customers in signing up for the store’s loyalty programs.
Management Trainee Intern
Buckle
Taylor, MI
05.2020 - 10.2020
Enhanced managerial skills by participating in diverse business operations and shadowing experienced managers.
Streamlined team communication for increased efficiency through regular updates and meetings.
Improved project management abilities with hands-on experience in planning, executing, and monitoring tasks.
Provided weekly status reports to the area and district managers regarding progress on internship projects.
Established monthly meetings with the district manager regarding progress, and established project goals and metrics.
As part of the internship, I chose a nonprofit “Howitzer” retail brand that supported first responders. I implemented strategies around increasing sales of Howitzer products. Completed research on the brand and provided education to team members on the product and brand. Established a display to encourage interest and additional awareness. Sales of the brand increased by 60%.
Education
Digital Marketing Science Certificate Course - Digital Marketing