Natalie Ter-Hovhannisyan
Pacoima,California
Summary
Dynamic Intake Administrative Assistant with a proven track record at Sirarpi, excelling in client confidentiality and data entry. Adept at fostering effective communication and collaboration with healthcare professionals, ensuring seamless patient experiences. Recognized for meticulous attention to detail and strong organizational skills, consistently enhancing office efficiency and patient satisfaction.
Offering strong organizational and communication abilities, eager to learn and develop in this environment. Delivers efficient clerical support and accurate data management skills. Ready to use and develop administrative and customer service skills in assigned role.
Overview
2
2
years of professional experience
Work History
Intake Administrative Assistant
Sirarpi
09.2024 - 01.2025
- Contributed to effective communication between patients and healthcare providers with clear, concise documentation.
- Promoted an organized work environment by creating consistent systems for document storage and retrieval.
- Maintained a welcoming atmosphere through professional demeanor and prompt assistance during patient visits.
- Increased patient confidentiality by maintaining secure storage systems for sensitive information.
- Managed daily office tasks such as mail distribution, supply inventory maintenance, and appointment confirmations.
- Reduced errors in record-keeping through rigorous attention to detail when inputting or updating patient files.
- Balanced multiple priorities simultaneously while consistently meeting deadlines under tight time constraints.
- Supported team members by managing a high volume of incoming calls and redirecting to appropriate personnel.
- Collaborated closely with healthcare professionals to ensure seamless coordination of services for patients in need.
- Maintained accurate and up-to-date client records.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Assistant Intake Coordinator
Seda Asloyan/ Serine
01.2023 - 12.2024
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Education
No Degree - Medicine
Los Angeles Valley College
Van Nuys, CA08-2028
Skills
- Strong organization
- Adaptable to change
- Maintaining records
- Data entry proficiency
- Client confidentiality
- Scheduling appointments
- Follow-up skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Active listening
- Patient education
- Electronic health records
- Relationship building
- Office administration
- Patient registration
- Flexible schedule
Honor Roll Student
I was able to achieve becoming an honor roll student through time management, organizational skills, communication, and research skills. When it came to deadlines, I was on top of my work and make sure to organize all my work in order to be able to have everything done on time. I made sure to communicate with my teachers whenever I had any type of issue, and when it came to getting assignments done I made sure to do my research from more than one source.
Languages
English
Native or Bilingual
Armenian
Full Professional
Timeline
Intake Administrative Assistant
Sirarpi
09.2024 - 01.2025
Assistant Intake Coordinator
Seda Asloyan/ Serine
01.2023 - 12.2024
No Degree - Medicine
Los Angeles Valley College
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