Natalie Toetz
Andover,KS
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and reliability. Offering strong organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier
Johnson's Garden Centers
10.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout areas to ensure safety and efficiency.
- Collaborated with team members to manage high-volume sales periods effectively.
- Provided support in inventory management by restocking shelves as needed during shifts.
- Engaged in ongoing training to improve product knowledge and service skills consistently.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Increased sales of promotional items by informing customers about current offers.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Cashier
Lowe's
10.2024 - 10.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Garden Center Associate
Lowe's
03.2024 - 10.2024
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
- Supported successful store operations by maintaining clean, safe, and well-organized work environments.
- Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care.
- Participated in ongoing training opportunities to stay current on industry knowledge and best practices within the field of horticulture.
- Boosted sales through effective merchandising and attractive displays of garden center products.
- Maintained a healthy and organized inventory by timely restocking and proper care of plants.
- Educated customers on plant maintenance techniques for optimal growth and longevity.
- Conducted regular quality checks on plants for signs of disease or pests, implementing necessary treatments as needed.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate of Arts - Liberal Arts
Butler Community College
Andover, KS12.2024
High School Diploma - undefined
Orion Diploma Completion
Wichita, KS05.2020
Skills
- Visual merchandising
- Customer assistance
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
- POS systems
- Pallet jack handling
- Problem solving
- Time management skills
- Product restocking
- Written and verbal communication
- Payment processing
- Product recommendations
- Chainsaw handling
Timeline
Cashier
Johnson's Garden Centers
10.2025 - Current
Cashier
Lowe's
10.2024 - 10.2025
Garden Center Associate
Lowe's
03.2024 - 10.2024
Associate of Arts - Liberal Arts
Butler Community College
High School Diploma - undefined
Orion Diploma Completion