Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NATALIE TORNERO

Compton,CA

Summary

Currently a college student with four years of experience with customer service. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goal's.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Tesla
06.2022 - Current
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Cashier

Ross
01.2021 - 02.2022
  • Scan and bag items.
  • Collected and authorized payments of guests.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns with a positive attitude.



Cashier

Popeyes
Compton, CA
12.2018 - 07.2019
  • .Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.

Sheriff Explorer Program

06.2015 - 12.2020
  • Volunteered many hours for my respective community
  • Developed leadership & professional skills
  • Participated in ride alongs with patrol deputies
  • Participated in DUI checkpoints.

Education

Cal State Dominguez Hills University Present

High School Diploma - undefined

Compton High School
2018

Skills

  • Customer service
  • Conflict resolution
  • Computer literate
  • Bilingual

Languages

Spanish
Professional Working

Timeline

Delivery Driver

Tesla
06.2022 - Current

Cashier

Ross
01.2021 - 02.2022

Cashier

Popeyes
12.2018 - 07.2019

Sheriff Explorer Program

06.2015 - 12.2020

Cal State Dominguez Hills University Present

High School Diploma - undefined

Compton High School

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NATALIE TORNERO