Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Torres

Norwich,CT

Summary

Versatile and dynamic professional with a proven track record from serving in the US Navy to enhancing client well-being at Hand And Stone. Excelled in operational planning and personnel supervision, significantly boosting team morale and client satisfaction. Skilled in fostering teamwork and leveraging training coordination to achieve excellence across diverse roles. Professional military leader with extensive experience in operations and team coordination. Known for reliability and adaptability, driving mission success through effective problem-solving and communication. Strong focus on collaboration and achieving objectives, leveraging skills in leadership and critical thinking.

Overview

10
10
years of professional experience

Work History

Petty Officer Second Class

US Navy
06.2018 - Current
  • Served as a trusted mentor to junior personnel, offering guidance on career development opportunities and fostering professional growth within the unit.
  • Collaborated closely with cross-functional teams such as electrical technicians or hydraulic specialists for seamless execution of complex projects.
  • Increased overall unit morale with proactive recognition of exceptional performance among team members.
  • Assisted in training new Engineman, sharing knowledge and expertise to ensure their successful integration into the team.
  • Reduced downtime by diagnosing and resolving complex mechanical issues through root cause analysis.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Oversaw scheduled and corrective maintenance of diesel engines.

Massage Therapist

Hand And Stone
12.2016 - 05.2018
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Prepared oils and lotions for massages.
  • Analyzed postural assessments and range of motion.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.

Customer Service Representative

Wawa
06.2014 - 05.2018
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained up-to-date knowledge of product and service changes.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

High School Diploma -

North Penn HS
Lansdale, PA
06-2014

Associate of Science - Legal Studies

American Military University
Charles Town, WV
12-2024

Skills

  • Operational planning
  • Policy Enforcement
  • Personnel Supervision
  • Teamwork and Loyalty
  • Military operations
  • Multitasking Abilities
  • Discipline and Focus
  • Technical expertise

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Petty Officer Second Class

US Navy
06.2018 - Current

Massage Therapist

Hand And Stone
12.2016 - 05.2018

Customer Service Representative

Wawa
06.2014 - 05.2018

High School Diploma -

North Penn HS

Associate of Science - Legal Studies

American Military University
Natalie Torres