Natalie Torrez
Pullman,WA
Summary
Proven leader and efficient problem-solver, adept in stress tolerance and organizational skills, demonstrated across roles from Perfection Traffic to Shopko Optical. Excelled in enhancing operational flow and customer satisfaction, achieving high repeat business through effective communication and attention to detail. Quick to master new tasks, ensuring project and service excellence.
Overview
3
3
years of professional experience
Work History
Traffic Control Flagger
Perfection Traffic
Lewiston, ID
03.2024 - Current
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
- Ensured timely project completion by consistently arriving on-site punctually and prepared to begin work immediately.
Optician
Shopko Optical
Lewiston, ID
07.2023 - 01.2024
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
- Educated clients on proper eyewear maintenance techniques, extending the life of their glasses or contacts.
- Maintained safe, clean and organized environment to increase patient comfort.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
House Cleaner
N/a
Lewiston
01.2022 - 06.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Education
Tammany High School
Lewiston, ID2021
Skills
- Quick Learner
- Stress Tolerance
- Leadership Qualities
- Issue identification and resolution
- Reporting procedures
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Team Collaboration
- Task Prioritization
References
Casey Everett (208-305-6671)
- known 6 years
Rachael Bigsby (208-503-2389)
-Mother
Delia Le’Claire (208-816-9671)
-Co-Worker
Timeline
Traffic Control Flagger
Perfection Traffic
03.2024 - Current
Optician
Shopko Optical
07.2023 - 01.2024
House Cleaner
N/a
01.2022 - 06.2023
Tammany High School