Natalie Treso
Merced,CA
Summary
Dynamic professional with a proven track record at Mercy Medical Center, excelling in customer service and team leadership. Leveraged strong communication skills and adaptability to enhance customer loyalty and streamline operations. Demonstrated expertise in relationship building and proficient in various medical technologies, significantly improving patient satisfaction and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Pet Store Clerk
Petco Animal Supplies Stores Inc.
- Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
- Contributed to a positive team atmosphere by working collaboratively with coworkers to complete tasks efficiently and maintain a well-organized store.
- Provided personalized service to customers by recommending products tailored to their individual pet''s needs, leading to increased customer loyalty.
- Maintained a clean and inviting store environment for customers by performing daily cleaning tasks and restocking shelves as needed.
- Promoted adoption events at the store, increasing awareness of local rescue organizations and helping find homes for pets in need.
Office Intern
Mercy Medical Center Merced
04.2024 - 07.2024
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Gained proficiency in various medical technologies by attending hands-on training sessions and product demonstrations.
- Reduced wait times for urgent care patients by efficiently triaging cases upon arrival at the facility.
- Ensured patient safety by adhering to strict infection control protocols and reporting any concerns or incidents promptly to supervisors.
- Increased patient satisfaction scores by consistently demonstrating empathy, active listening skills, and professionalism in all interactions.
Sales and Marketing Intern
Hunter Farms Pumpkin Patch of Merced
09.2022 - 11.2023
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Enhanced overall efficiency by optimizing internal processes related to sales documentation management.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
Education
High School Diploma -
El Capitan High School
Merced, CA05.2024
Skills
- Teamwork and Collaboration
- Friendly and Helpful
- Customer Service
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Team Leadership
- Relationship Building
- Engaging with Diverse Customers
- Professionalism
Timeline
Office Intern
Mercy Medical Center Merced
04.2024 - 07.2024
Sales and Marketing Intern
Hunter Farms Pumpkin Patch of Merced
09.2022 - 11.2023
Pet Store Clerk
Petco Animal Supplies Stores Inc.
High School Diploma -
El Capitan High School
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